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Customer reviews

Rating 4.2 out of 5 stars with 40895 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 40,895 reviews
  • Rated 5 out of 5 stars

    My Best Buy Plus™: A Shopper’s Dream for Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus™ membership has been one of the best investments I’ve made for my shopping experience. Here’s why I highly recommend it: Exclusive Member Benefits The membership offers exclusive deals and discounts that are not available to regular customers. I’ve saved a significant amount on electronics and accessories, making the membership more than worth its price. Extended Return Period The extended return period is a lifesaver! It gives me peace of mind knowing I have extra time to decide if a product truly meets my needs. Free Shipping Free shipping on most items has been incredibly convenient. I’ve ordered everything from small gadgets to larger appliances, and they’ve all arrived quickly and without additional costs. Special Access Being a Plus member means I get early access to special sales and events, including Black Friday and other holiday deals. It’s a great way to snag popular items before they sell out. Easy Enrollment and Management Signing up for the membership was quick and hassle-free. Managing my membership and benefits through the Best Buy app is simple and intuitive. Verdict The My Best Buy Plus™ membership is perfect for anyone who shops frequently at Best Buy. The savings, extended return periods, and exclusive perks make it a fantastic value. I highly recommend it to anyone looking to enhance their shopping experience while saving money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warning!! You’ll wanna purchase more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership makes me wanna purchase more!…. I LOVE that I get access to so many deals and offers that wouldn’t be available to me without the membership!!….Great to have a peace of mind! Even my son’s PS5 is included and I purchased it in February did not get the membership til September! Wow!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have much time when I went to Best Buy because I was on my way to the airport, but I stopped in because it was tax-free weekend. I found a very knowledgeable sales person who helped me select the right TV and sound bar and mounting bracket. I left there smiling When the geek squad came, it was a complicated amount, but they had absolutely no problems. The two of them were knowledgeable and polite and fast. They stay to set up the TV and subwoofer. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung OLED 65” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture very clear. Details are good also it was a great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase a 65 inch Samsung TV. First time I went in had a nice young man explaining the difference between Samsung and LG. I went home and I price checked other places. I went back to Best Buy with the thought that I am purchasing a TV. I had an older sales rep. I told him what I want to purchase and he told me that they did not have that tv. He showed me one for $1299. I stated I don't want that. He at that time said to me take it or live it and "I'm done with you" and he walked away. I was thinking of walk out but a nice men asked me if he could help me as I was walking out. Was very helpful and I always had great help with phones tablets, so I purchased the tv. after my purchase was completed , I asked to see the manager. Told him what occurred with the sales person. He apologized an d said it was good that I told him about that service. The delivery was set up for 1 day after my purchase. I was very surprised that best Buy Buy employs people that really don't want to be there and deal with the public. That is why I gAVE A "3"

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with an associate. We would be happy to document your interaction here on a corporate level. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    VIP pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your VIP pass to save on family technology upgrades.Exclusive savings and 60 days of returns for complete peace of mind while shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG TVs, they last and have a great image. I have 3 of them, and wouldn't get any other brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great exp Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Value for Frequent Shoppers: Many users appreciate the value that Totaltech brings, particularly those who regularly purchase electronics or appliances.  Convenient Support: The 24/7 tech support feature is frequently praised for its convenience and effectiveness, helping members troubleshoot issues quickly.  Peace of Mind: The extended warranty and protection plans provide peace of mind for members concerned about potential issues with their tech products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not happy about installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was amazing and very help full but service getting appliances installed was terrible had to reline stove to be level with countertop and microwave and dishwasher were canceled 4 times after i already took time off of work we finally installed them are self not happy at all .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has lots of room and that you can easily see what’s in it. I also like putting water and soda in the wide drawer, they stay very cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why i got bestbuy plus and kept it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a My Best Buy Plus member for a few year now, and honestly, it’s been a pretty solid experience. For $49.99 a year, I wasn’t sure if it’d be worth it, but the perks have added up. The free 2-day shipping is a game-changer—no minimum purchase needed, which is awesome for small stuff like cables or accessories. I’ve saved a decent chunk with the exclusive member prices too; I snagged a laptop recently and got $50 off just for being a member, so the membership basically paid for itself right there. The extended 60-day return window is another big plus. It takes the pressure off when I’m buying something I’m not 100% sure about—like a gadget I might want to test out for a while. I also like getting early access to sales and new products; it feels kinda cool to get first dibs on stuff before it’s gone. That said, it’s not perfect. If you don’t shop at Best Buy a lot, the value might not be there—I’ve had months where I didn’t use it much and wondered if it was worth renewing. And some of the ‘exclusive’ deals aren’t always mind-blowing. But overall, for someone like me who’s into tech and shops Best Buy regularly, it’s been a no-brainer. I’d give it a solid 4 out of 5—great if you use it, but maybe not for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I saved more money than the cost of best buy plus!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy plus was a no brainer! It cost less than the savings i would recieve on my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under the Best Buy Membership program I recently bought a new 75” Samsung TV, with same brand Sound Bar system and a new TV Stand to hold it and was convinced by the Best Buy staff to sign up for the Best Buy Membership program. Honestly, I’ve been really happy with the Best Buy Membership program. It’s easy to understand and as everything was broken down to me by the sales rep. The free 2-day shipping and 60-day return window alone have saved me stress and money on the items I purchased and an option to get Geek Squad support is a huge plus. I’ve already used the tech help a couple of times and they solved my issues super fast—no extra charge. Definitely feels like good value if you shop at Best Buy a few times a year or want peace of mind with expensive electronics. The exclusive member deals and early sale access are nice bonuses too. I can view access everything on the Best Buy App as a Plus Member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and, needs less space. Efficiency on electricity and water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful colors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and so far TV is very nice. The colors feel real, no glare. We are really enjoying our new TV. The gentleman who guided us was very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually useful. It was really helpful and I got a lot of good discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is working out great! Love the free 2 day shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great card to use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Easy to use both online and in store. I can use it on food too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy if used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you don't shop this often, you might get a good deal just for signing up that will pay for the membership on its own. Happened to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Is Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a great experience with the My Best Buy Plus membership. The member-only pricing alone has saved me money on multiple purchases, and the extended return window gives real peace of mind, especially for bigger electronics. I also appreciate the added convenience of faster support and exclusive deals throughout the year. It feels like a membership that actually delivers value instead of just promises. Overall, I’m very satisfied and glad I signed up.

    I would recommend this to a friend