Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40941 reviews
(40,941 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Wish all my transactions were this great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My salesperson was wonderful - asked the right questions, zoned in on my likes and dislikes and double-checked everything before I bought! Hope all my Best Buy experiences are this great!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Grandparents all in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great for the grandparents. They only play online games and have learned to use google. So they are loving it
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I am enjoying my Best Buy Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with My Best Buy Plus™ membership, I enjoyed great perks, including extended returns and special offers, which made the experience even better. Definitely recommend shopping there!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Me encanta
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lo mejor de lo mejor. The Best of the best for me
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
They live up to their name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership isn't always a good thing but here at best buy they make it worth having. And they value their customers options and overall satisfaction, I will recommend their membership and products above any other store.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great deals
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would strongly recommend the membership, as it provides excellent discounts and valuable deals.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Just got this membership and haven’t had a chance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so frustrating to buy an item and find out it’s on sale a week or so later. I got the membership so I don’t miss out on saving money on expensive items.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Getting price matches automatically as part of your My Best Buy plus membership is such a nice feature. Please reach out with any other questions or concerns to any of our Social Media Profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Best Buy Plus is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the Best Buy plus membership. They offer a lot of sales to members and you can’t beat the return policy. I’ll definitely be renewing my membership.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I made n awhile. Music sounds magical
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Membership perks do not apply to 3rd party sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING: The membership perks of free 2 day shipping and 60 day return policies, among others do not apply to items purchased from 3rd party marketplace resellers. Also the Best Buy website does not allow filtering out 3rd party Marketplace resellers as of 10/10/2025. I searched for a Yamaha AV receiver I just bought from Best Buy, and apparently it is now ONLY listed by third party resellers, even though I just bought it a few months ago. Also when searching for items, who is selling it ( Best Buy or 3rd Party) isn't an option in the website search filter, nor is it make apparent when looking at a list of multiple results. I only see disclosure of the third party seller in the product page. If Best Buy wants a third party marketplace they need to be upfront about how any yearly subscription may or may not apply to each purchase, and make search results filterable. Best buy needs to do better than this clownish implementation of a 3rd party marketplace that impacts the value of our My Best Buy memberships, and be more open about what they are doing, and about how the value of the My Best Buy memberships have now diminished since it is not applicable across most all product search results amymore.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .That is correct Market Sellers do not receive any of the benefits as they only apply to Best Buy purchases to members that have it activated. If you need support please reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its great to have. Easy to setup. Great deals. I redommened.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service in the membership bes buy, thanks
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very service. Recommended. Thank you very much!!!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the best experience with Best Buy ever! Everyone was helpful, knowledgeable and went above and beyond to help me. Thumbs up all the way!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus™ membership is a great value for tech enthusiasts, offering exclusive perks like free shipping, extended return windows, and access to special discounts, making it a must-have for frequent Best Buy shoppers.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Best Buy membership offers valuable perks, including exclusive deals, free shipping, and extended return periods. With access to member-only sales and personalized offers, it's a worthwhile choice for frequent shoppers. The added benefits of tech support and rewards on purchases make the membership a great fit for tech enthusiasts or anyone seeking convenience and savings on a variety of products.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Member team and geek squad are greatly appreciated
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this membership. You should get it ASAP. We are glad we did.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Resident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always get a good description of product from BB salesmen.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this membership and recommended it to my family and friends good prices for members, they are excellent.
This review is from Yearly Membership
I would recommend this to a friend
