Customer Ratings & Reviews

This membership, I guess everybody should have. Very helpful with discounts and lots of stuff!

I typically don't sign up for memberships like this, but I'm very happy I did. It made a return so much easier for me, and it's comforting to know I will receive the best price possible on items I purchase.

This membership has been a life saver with my purchases

I enjoy having an extended return date on items, as well as member discounts when they are available.

This membership is a great value. I still haven't used all of the credits that I received from purchasing my new computer!

Great value resulting in great & exclusive deals for us!

Great! Love the fact I can try a product for 60 days.

Not the best membership I’ve gotten at a retail provider, especially considering that you have to pay for it, but it has saved me some money so not a total waste. I just don’t shop here enough, but if you do it may be worth it

My Best Buy plus membership is really worth the price paid gives you extended return time to evaluate items you purchase from Best Buy highly recommended

This membership has really been a great thing for my family this past year! We received many saving when we purchased gifts for ourselves and some family members! It is a great saving especially if there are things that you plan on buying .its like having the best coupon!

This is a great service if you will be buying numerous things. May need to buy again before buying security system.

Membership are real value for some items but not for all of them. But worth having it if you regularly go to bestbuy. I would recommend having it.

This makes good since to me because I shop at Best Buy for all my office equipment and products. They have good people that work in the store that makes sense sure you are taken care of.

My Best Buy plus membership has been one of the best thing I bought on Best Buy cause of the advantages I get from it

This offers special pricing and early notice of sales for some items. I paid $50 for this, and then immediately bought a computer the membership saved me and extra $100 on

I love bestbuy I love their deals I love the technology I hate people that is all

Great value, love getting to utilize Geek Squad, which I did for set up of my new laptop.

My general Best Buy experiences have been poor over the past several years. I thought maybe things had improved. I recently was in store for a new back up camera for my son’s car. It was fine, I got talked into the plan because of lots of deals and geek squad support. Since then I maybe a significant purchase of a tv and sound bar and speakers. I set the delivery and install date and had a few questions regarding the purchase. I tried calling the store but I can’t get a hold of anyone, even to just know if my contact was working so I could stop in in person. Not an option. I have emailed a few times with limited response. I called and let me name and number for a manager to call back but nobody did. I then learned that my tv is not in stock so the delivery was pushed out 3 weeks. I went in the store, of course my contact wasn’t working and someone else told me that I could not change my order or risk pushing the delivery out further. He also said my install might be complicated, that geek squad might not be able to do it, and if they couldn’t, the would just leave my tv on the floor. So basically, no customer support for a $5000 purchase, no value from geek squad, no timely delivery, and on top of it, I get bombarded with garbage emails flooding my email. So I think I am going to cancel my order, maybe just buy something in stock, install it myself, cancel my membership thing and my credit card. It just isn’t and enjoyable experience. Josh

I appreciate the extended return window and two day shipping! It adds peace of mind when investing in pricey electronics. The added shipping also helps to make Best Buy competitive.

Everyone was very helpful & professional & tried to find me a microwave that would fit in my spot. The original microwave I wante was back ordered until Oct. couldn’t wait that long.