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Customer reviews

Rating 4.2 out of 5 stars with 40940 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 40,940 reviews
  • Rated 5 out of 5 stars

    Good having the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good money saver and great peace of mind on getting my tach fixed if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-Have for Tech Enthusiasts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently joined the Best Buy Membership program, and I must say, it has exceeded my expectations. As someone who frequently shops for electronics, this membership has been a game-changer for saving money and enhancing my shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. It helps me know that I can utilize it when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good enough. I never have issues with Best Buy. Didn’t find myself using the services but the peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has real value, I get some excellent experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New membership, but glad for the benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paired this membership with purchase of new appliances for our kitchen. It just made sense with the benefits that came with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Membership is a real value for prices, Geek Squad, Support, and man other great deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My Best Buy Plus™ membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already enjoying the benefits of My Best Buy Plus™ membership! Took advantage the the Switch 2 games and accessories. Highly recommend as we shop at Best Buy often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership has saved me a bunch of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to buy a bunch of tech over the course of a year this membership is a great buy. It's saved me several hundred dollars on tvs, computers, and sound equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but piece of mind having the membership just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t second guess it!! Totally a return on inves!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every Penny! The fact alone that you can get your money back within 60days of purchase if the product goes on sale! Is a no brainer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership Cost returned a few times over.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to take advantage of my membership and save money on several purchases. It has paid for itself a few times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good membership hundred percent recommend good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my Bacon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny. Saved me on a TV I needed to return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A HAPPY CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are vary happy with the tv that we purchased and the young man who we took care of us, he was knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been happier. I get all the deals before everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me more money than I paid for the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the membership has saved me $200 on a purchase of a refrigerator. I haven't had the opportunity to use it for any returns. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OUR HOLIDAYS ARE ALLWAYS BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT A GREAT VALUE NOT JUST FOR ME . BUT MY ENTIRE FAMILY WE LOVE BEST BUY/ BB FOR THE HOLIDAYS, ALL OF OUR TECH HAS COME FROM BB AND WE LOVE THERE SERVICE, HOWEVER, SOME STORES HAVE BETTER STOCK THAN OTHERS.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False Pretenses. Train Staff or Shut Down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inappropriate Language? Machines that censor thoughts and communications? Your clerk failed to tell me that Your Company was pulling my FICO score when I purchased a product. I own 5 companies and have a net worth exceeding $5 Million. I was denied credit possibly due to false information your company obtained, without informing me why. I'm undecided as to whether or not to report your company to the authorities, since you had no right to pull a credit check without my authorization. Your product (a small printer) was sold under false pretenses. Thus, we have no trust in your operations or training of staff. Needless to say, we will spend our roughly $15K per year IT budgets elsewhere. More irritating is that we would have simply paid cash or credit for the item but obviously you have pressured your staff to aggressively push "up sales" and all of the other nonsense that typifies our failing culture. The clerk, Mr. Gallagher I think was his name, was cordial and did nothing wrong, but should have been trained to inform customers when you pull a FICO surprise on them. The clerk was trying so hard to sell a "Membership" to meet his own goals, or respond to hype from your management. Who knows? I may complain to our authorities, but your damage has been done when my personal FICO score dropped 2 points from this nonsense. In modern America, I suppose you will ignore this, or a human will never see this. Sell the stock, folks. And I have wasted yet another 20 minutes of my time for nothing. Dr. Boege

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having applied for a Credit Card that you didn't notice you were applying to can be difficult. We would certainly like to hear more on this experience if you would like to reach out to us on any of our Social Media Profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Membership and knowledgeable employees!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership pays for itself with the access to GeekSquad support. I should also mention my experience with Cameron at the St Peters, MO store was phenomenal. He is an absolute gem of an employee and you guys are lucky to have him!

    I would recommend this to a friend