Customer Ratings & Reviews

I purchased this plan when I bought my 2 in 1 laptop. I'm very glad I did because not even 2 months of using my new laptop it died. I took it back to the store and was able to get a new laptop without any questions or problems. Would do this again in a heart beat.

The Roku TV I bought and was delivered beginning of December died already so I called Roku and they are sending me a new one plus then they will send a team to install in 10 to 15 days, it died on December 26. I asked if they couldn’t just have Best Buy deliver one and then reinstall it. They said no, because you weren’t a partner with them. What should I have done?

Having the membership is rewarding. I was able to get a price match for my refrigerator! It was easy to do. I recommend everyone join.

This membership is the real deal. A lot of similar memberships don't follow through on what they promise, but this one definitely does. We tracked the prices on the TVs we purchased and received the refund difference as promised.

There’s nothing I can say bad about membership. I think the fact that you get 60 days to return anything you want is enough of itself not to mention the fact that you get free AppleCare protection with it overall fabulous product.

Good deal any good service you can find most of the stuff in stores

Ideal to have product support and replacements available

Good worth of your money you can return stuff after 60 Day

Delivery was smooth and efficient. The delivery people were friendly and made the work look easy. They did what needed to be done in affective manner. Thank you!

member prices and geek squad unlimited support is great

My membership is truly working for me, and I am entirely satisfied and truly grateful

Excelent I love it so espasius so easy to get my food

Great worth they give many good discounts and deals that make it well worth the cost.

I never receive any discounts or bonus as they mentioned

My old refrigerator started to malfunction during the Thanksgiving holiday. Best Buy had what I was looking for in size, color and price. The sales person was very helpful. Delivery men polite and careful with the haul away and instalation.

sales rep very helpful assisted set up on phone thank you

Absolutely love Best Buy! The only place I go to for all electronic purchases, all employees are well educated in their departments. Which makes me feel comfortable and confident in choosing the right products. The credit line is also fabulous and allows customers to be able to get what they want without worrying about having the full amount at the moment. Thanks Best Buy!!

Excellent service recommended 100/100, everything good,

Very pleased. Got a $50 bonus for joining. I had to use it before May 10 but I was already planning to purchase a new Apple TV 4K. I was thrilled that I was able to get $50 off.

Good value nice perks with the membership. Happy that I got it. It’s worth the money.