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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 40,924 reviews
  • Rated 5 out of 5 stars

    Erinsrewards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had much of a chance you use my rewards membership yet but hope so in the near future. I think it was worth it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Amajunk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it if the savings is there and you're about to buy something big. Staff is super flexible and honestly makes me want to buy at BestBuy more often than Amazon now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership has been a value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our membership has provided much value. We've been able to purchase and replace goods that are important in our lives. Geek Squad has provided outstanding, invaluable service when we've had decisions to make with past, current purchases, and most of all their expertise and knowledge for us to take the right course of action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs upppppppppppppppppppppppppppppppppppppppppp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Purchase a year pays for the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One large purchase and it pays for itself, especially if you get NFL ticket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership perks and unlimited support!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use all the benefits of the membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a horrendous 4 wks trying to deal with Samsung to replace a tv that had died after only 6 months, Best Buy stepped up and solved my issue with a new TV. It did take ma awhile to get BB to act on my behalf but I now have a beautiful TV which I hope will last!,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deals on stuff I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deals are usually on stuff I want or need. I wish they would discount HP toner and I would rave about it. I’ve definitely saved money though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks for encouraging me to sign up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Membership enabled me to save money on a Desktop Computer about 3 months ago. Also I was able to make a supplemental purchase, a video camera, to mount on my monitor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK but won't be renewing because I won't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to get discount that day. Don't believe I'll be using it often and do not plan to renew for future use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    MY BEST BUY PLUS "DECEPTIVE".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INFORMATION GIVEN FOR "BEST BUY PLUS" WAS NOT CORRECT. I WAS INFORMED I COULD LOG INTO APP AND REMOVE CREDIT CARD FOR AUTO RENEWAL. I TRIED WHILE IN STORE AND IT WAS NOT TRUE, WE CALLED AND WAS INFORMED THAT CANNOT BE DONE. I WAS NOT MAD BECAUSE THE PERSON WHO ASSISTED ME WITH MY PURCHASE WAS AWESOME UNLIKE ANOTHER MANAGER WHO WAS COLD AND UNHELPFUL.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Not having received the correct information on your My Best Buy Plus membership can be difficult. Please reach out to us for support with your concerns on any of our social media profiles Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Pays for itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership paid for itself with my first purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good value for the fee. Many benefits including price match and refund of price change if it goes on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price point but the fact is the market has a very low chance to go up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Gravy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sunday Ticket deal was worth the cost of membership alone. Every else is gravy - good gravy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good if you use it....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly have not used it as much as I could have or should have. I'm sure it's a great benefit if you take advantage of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus - Priority on High Demand Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this 5 stars as I was able to pre-order a Switch 2 about 40 minutes after the release. I assume this is because I had the Best Buy Plus membership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not actually worth the cost unless you are a person with several devices that have to stay upand running at all times like for your business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we love our membership and use it when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. we have used this membership on other members of our family and had no problem when we have had to use it Thank you

    I would recommend this to a friend