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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 40,924 reviews
  • Rated 4 out of 5 stars

    Bad TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv I have bought is was not a good choice. Picture is sometimes 1/4 screen or half screen. Not a good product. Have called company several times. Not been able to fix reception.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great when you want to make large purchases as it gives you $200 off!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it is good I guess, but I do not use all benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good I guess, but I do not use all benefits often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleased customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the staff’s performance in how they handled what my needs are. They listened to what I am looking for and quickly responded to helping me. As long as I get this kind of service I will always shop with Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is bedt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience from purchase through installation. Great salesperson and technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This one is for everyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan for the included member discounts, and on my first purchase i saved over 150, while spending just 49 for the membership. That alone makes this worth it, not counting the other benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Privileged To Be A Best Buy Plus Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly pleased with my new Best Buy plus membership. I should've subscribed sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for price match. Especially for TVs for Black Friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have already saved with little free time to review what is all even included. Highly recommend a membership!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure it’s worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership includes free two day shipping but they cannot guarantee it. Lost several hundred dollars having to stay two extra days traveling due to a shipment that took 4 days.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Delays in shipment can be difficult for any order. If you need support please reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value and worth the yearly membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this membership, with extended return period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value. Always have a good experience at Best Bus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use the benefits to obtain a replacement Wolf range within 5 days from when the original delivered range was determined to be defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benefits are great for BB purchases! The cash back and 60 day price change guarantee is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-free day shipping!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's worth it if you like buying a lot of tech things from BestBuy! I like the free 2-day shipping for my online shopping needs! It's a good deal! Yes, I would recommend this to a friend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly membership

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really glad we got this. It has saved me money in the long run. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy being a member of Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member truly pays off. The exclusive discounts and unlimited help from Geek Squad make it worthwhile. Plus, it’s reassuring to have coverage plans for everything we buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debs teview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great benefits. I have already gotten a $50 reward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase as the deals and discounts pay for the membership itself.

    I would recommend this to a friend