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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 40,924 reviews
  • Rated 5 out of 5 stars

    Thank you Best Buy Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the best experience with My Best Buy Plus membership. I recently moved and have saved so much money on appliances, nest cameras and tech devices I needed. Plus I get free shipping! Customer service has also been stellar every time I've been in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership has paid for itself in less than a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a membership and a month later the refrigerator we bought went on sale. The membership refunded the difference. It more than paid for itself right rhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great. Love the extended price match window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with the perk it has and that I have 60 to do returns on my Apple products. And that sale thing they have told the price door on what I purchased I can get a refund on the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership rocks when it comes to price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helps get price match for longer duration and I was fortunate that I bought the membership. I was able to do price match on 2 products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership paid for itself with my first purchase. I was able to get a $200 stereo receiver for free using my points from a refrigerator purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal when you buy a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth buying when I was buying a high priced appliance. Plus it was actually worth it. But too high priced for an annual renewal

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the membership

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] 10/10 would recommend, helps with making purchases easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like how I’m part of the Best Buy group!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing service and worth every penny! Highly recommend if you shop a lot at Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership and a new washer are a real blessing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth for buying the products in best buy because it will give 60 days return policy so you can return your product if u didn't like they will return the amount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use the My Best Buy Plus membership. I wasn't clear on what the advantages were, or what offers were available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was informative and very helpful during the purchase of my Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the employees are working hard, to keep the store running smoothly, and they are doing a FANTASTIC JOB!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ok, but I upgraded to the Total membership for better in-store Tech support, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, this membership was worth the investmen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly worth the investment, this membership paid for itself the first time i went shopping after i became a member. Thank u Best Buy!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure if I was told correct information when I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that if I bought the plan I would get the discounts on anything that went on sale over the holidays if I purchased in October. The salesperson was trying to sell me the membership and told me I would get my money back in the end. I bought 2 Nintendo switches for my daughters birthday end of October. The salesperson told me if the switches went on sale for the holidays I would get that money back. I was told I would get an email when they go on sale and I could use that link to go on the website to claim the money difference. The switches were $50.00 less for the holidays and I got no email. I went on the site and could not find where I could get the refund for the difference. I called the branch number and could not talk to an actual person. I live over an hour away from the closest Best Buy so I could not just drive over since I work a lot. I would like to still get the $50.00 off of each switch if what was told to me true.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      My Best Buy Plus membership includes an extended Return and Exchange period. During this 60-day period you can utilize our Price Match Guarantee. Please reach out to us on any of our social media profiles for support with your concerns on your purchase and price match concerns. Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Help from the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the geek squad yesterday and Paulo helped me start transferring data from my old computer to the one I had just purchased on Sunday from Best Buy. I'm coming back this afternoon and he will help me finish it. He was fantastic and thorough and very kind, quick and efficient. I'm so satisfied and happy with the geek squad. Every member that I've worked with has been fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has allowed me to get discounts that I wouldn't have been able to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice perk for members!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only made one purchase so far. I believe if you frequently purchase from Best Buy I’ve membership is a nice added bonus! I like the birthday bonus!

    I would recommend this to a friend