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Customer reviews

Rating 4.2 out of 5 stars with 40920 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 40,920 reviews
  • Rated 5 out of 5 stars

    Worth Every Penny for Frequent Shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying my My Best Buy Plus™ membership. The exclusive discounts and free shipping make it totally worth it. The early access to sales is a nice bonus too. If you shop at Best Buy regularly, this membership pays for itself quickly. Highly recommend for tech enthusiasts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing plan with affordable price. This could save you from bigger loss. I would strongly recommend you purchase Best Buy Plus card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a plus when purchasing an appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, I don’t really know what I have this perk but aye we out here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No cap bro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was hesitant to purchase the membership because of my sporadic purchases. However, the attractive member discounts convinced me to purchase an essential laptop for my studies and work. Later, upon finding a better deal, I was able to easily exchange it thanks to the store's 60-day return policy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, hopefully we will get to use it frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Products and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a refrigerator, stove and microwave from best buy, and I couldn’t be happier. The products are fantastic exactly what I was looking for. The delivery and installation process went smoothly, and the team was professional, quick and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hussle return. I bought my ipad in another state. It stopped working. I returned it to the Ontario, CA store and i did not have a hard time. I cant find my receipt. But it has been less than a month and I purchased the plus member. It was a good experience l.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to membership. Looking forward to great deals. Happy with our purchase of a gaming computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership perks pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a BBY customer for a while but skipped the Plus Membership. A couple of items I had my eye on where Plus Member discounted and the price savings on just a couple of items paid for the Plus Membership. The extended return policy also helps with evaluating my purchases over an extended time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can be more flexible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service however the price is a bit too high. This benefit should be more flexible, such as just for laptops, or just for TV, so to reduce the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use the membership whenever I can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price guarantee was worth the price of admission.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received all of our investment $ back. Good program just stay vigilant and use the tools available to reduce your prices or purchase reduced price items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership used once or twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine! Used to buy an Xbox at a Great price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself 10x over. We purchased a refrigerator and 3 months later the price dropped. We saved hundreds with the price match feature of this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal. Review your My Best Buy Plus™ membership.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor follow up assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an LG C4 65” TV and soundbar. I needed some advice a few days after the purchase so I went to the store to ask some questions. The rep that sold me the merchandise wasn’t there so I asked another associate about the settings. He told me that he couldn’t help me because the tv wasn’t in front of him. I asked if there was somebody else that could help me. He said he was the most experienced associate there. He asked me if I YouTubed it for help. I told him yes and that I had been through all the settings. He actually said, “then I don’t know what to tell you. Bring it back for another soundbar.” What a great representative for your company. He was useless and arrogant. I guess he was too experienced to help me. He’s also the same guy that I interrupted a conversation I was having with the original associate when I initially made the purchase. He butted right in without even an excuse me. He’s very rude. My original sales person was great. This clown I spoke to later was awful.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, TandG! We appreciate your review, although it's concerning to hear you had a poor experience with us recently. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I like my membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience with the membership has been great. I paid less for my items, especially when the store has sale prices and additional one for the members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the value you get from the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, you get access to member only pricing. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve saved enough money just on a couple of purchases, to pay for the annual membership fee already. Highly recommend!

    I would recommend this to a friend