Customer Ratings & Reviews

Cameron from the Knightdale, NC location was a great help when we were looking for a dash-cam

Excellent customer value. Great customer service. .

This membership is not useful for those who are tech savvy. I really wanted to like it but I wasn’t able to really get a good use out of it. The sales are decent every once in awhile but it was rare that I saved on anything I really wanted. I didn’t need any tech help. For the cost of the membership it just wasn’t worth it for me. I wish there was a cheaper option that excluded all the tech help but still let you get sales and early acces.

Helpful information and service. Ordered online for an in store pick up before catching a flight !! Timing was perfect.

I have been a Best Buy member since the beginning. There is not a better place to shop than BB. Their warranty is the bet and they have always lived up to them. I travel for my job and am often kidded about trying to get a hotel as close to a Best Buy as possible…

Always good service and good price when i visit the store

This membership is a great value. It is worth every penny. So many special offers exclusive to just members. It has saved me a ton of money.

My friend took me to the store on 240 and she said the staffs knowledge was on point. We went in with a list and they crossed every item off. Hit the associate with 3 senior ladies and we all left with what we needed and felt taken care of.

Good value with this level of membership. 60 day returns is great because if you buy something and it's not for you, you have plenty of time to check it and return if needed.

This membership program really is great to have. It unlocks great deals for members only. It also provides perks like having a longer time to return things that don't work for you or you may not like. In the last 8 months, I have saved $18.

We were told by the salesperson that we could get get a return for our taxes on tax free weekend, but tvs do not apply. That was the main reason that we got $50 plan. We are disappointed that the info was inaccurate.

The membership really pays for itself and then some if you're looking to upgrade or just to try out some new tech for your house and family.

Our salesman was professional, kind, and friendly. When asked questions about the range, he knew the information needed. He was patient at the checkout as I needed to unlock my credit in order to apply for the Best Buy credit card!

The membership is good but when I purchased it my warranty was not added to one one of the items I purchased which was disappointing.

Amazing store amazing prices, I am Best Buy customer since 2018

I really like the benefits it gives me and I hope to continue getting the most out of it.

Knowledge and kind and professional and wonderful personality

has been a great value for me. I love the exclusive deals, faster shipping, and extended return periods. It makes shopping more convenient and affordable

The overall shopping experience was great , great price for the plan for future support! To keep my products in good condition! Plus all the other benefits that come with the plan! Recommend it !

Great Value. Love the purchase protections. Also the heads up on deals when they come available.