Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40900 reviews
(40,900 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Samsung 65 oled 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 4k oled hdtv, great color and delivery was on time.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Paid For Itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has paid for itself with just a few purchases. The "Plus" price is often not really much better than the sale price for the same item/s from other retailers, but every once in a while, a truly spectacular deal comes through. We purchased a new Samsung Induction Range for our kitchen, which is an appliance that tends to be rather expensive. The price on Best Buy Plus was less than 1/3 the full retail price and over $1500 less than the next closest sale price we could find from any other retailer. We don't know why the price was so insanely low. One might think it's a bad product that should be avoided when priced like that, but it has hundreds of excellent reviews (4.5 stars average) from many different users across multiple retailers and we have had a first class experience with it. We couldn't pass up such a "screaming" deal on something we've had our eye on for some time. We also bought a pair of Nintendo Switch Pro Controllers on a screaming deal. The sale price on the controllers was low enough to offset the cost of the membership while still be a little lower than the cost for the same items anywhere else. That made the Plus membership a pretty easy sell for us.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Exceeds our expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent gave us excellent advice on both the purchase and the management of the membership. We still need to get involved to find out the full scope, and we hope it meets our expectations, but the service was very good.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Mystery Experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asking me to leave a review with no heads up on the what the item is or even showing a picture is very mysterious. All in all, whatever I'm writing a review on Best buy has had my back for over 3 decades now.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told and informed about the benefits of the membership as well as how it could help me out later down the road if I had any issues
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Decent value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the membership as much as possible. The deals are decent and the benefits are worth it. I do wish the rewards would be a bit more substantial though. Still, I find the value and will continue to renew in the future.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Mejores compras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mi impresora brother trabaja de maravilla y mi iPad igual mejore ren mi trabajo gracias
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Waiting to see if it’s worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold on this membership because of the supposed advantage to get invites to special sales involving collectibles i.e. Pokemon product. I have yet to see if that is the case.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .We appreciate you taking the time to share your feedback. You can see exclusive member sales here: https://www.bestbuy.com/site/best-buy-membership/member-deals/pcmcat1679678876400.c?id=pcmcat1679678876400
Rated 5 out of 5 stars
PEACE OF MIND? YES PLEASE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually when you buy something at Best Buy, you get only 14 days to evaluate if you really like the product or repair/replace with them in the unusual event the product is defective. Them you're stuck with dealing directly with the manufacturer. I became a member and when my purchase of an e-scooter that turned out to be defective after the 14-day window, BB tool the thing back with no questions asked for a FULL refund!! Very happy!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the membership as well, you cant beat it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a Sony tv and love the quality, best buy is a great place to buy a big screen tv, just to be able to recycle a tv or have it installed by them is hands down nobody else is better!. The sales people are very knowledgeable, my bravia 8#2 is so much of an upgrade to my old mini led tv.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Super quality visual with motion picture and color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quality visual with motion picture and color. Clear and smooth sound.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best for return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for returning item but not useful for not using it often
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Tablet - Apple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ease of use great quality and excellent value. I love apple products and will always use them
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Help with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the membership helped with the cost of a new phone. Can't say anything bad about staff on this trip, but Liam was wonderful - very patient with me - he was a huge help with my purchase.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Overall service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy provided excellent service. Staff very professional.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far they work well. This seems to be best solution. The other ear buds didn't work well because Bluetooth didn't work with my phone.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Got good discounts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the membership and was able to get a product on discount. The only thing is I bought it for $49.99 and 3 weeks later they discounted it to 29.99
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind + Real Perks –Best Buy Plus Delivers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m genuinely impressed with the Best Buy Plus membership. It’s more than just perks — it’s a smarter way to shop. From exclusive member pricing to free 2-day shipping with no minimum, the benefits are real and noticeable from the start. One of the standout features for me is the extended return window. It gives me time to actually test out products, especially big-ticket tech items, without rushing into a decision. As someone who buys laptops, smart home gear, and accessories regularly, this flexibility is huge. I also appreciated the early access to major sales — I was able to secure a deal on a high-demand item before it sold out. That alone made the membership worthwhile. Whether you're upgrading tech, replacing appliances, or just shopping smart, Best Buy Plus adds value every step of the way. Between the shipping, savings, and VIP treatment, it’s a no-brainer. Highly recommend!
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Convenient!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was recommended by a team member to purchase the yearly membership and to be honest, it is worth it! You get exclusive benefits and deals and many more perks!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love Beyond the Aisles: A Tale of My Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the bustling town of Techlandia, where the neon glow of innovation meets the hum of electronic desire, a unique love story unfolds. At the heart of this captivating tale is My Best Buy Plus™, a membership program that transforms the ordinary into the extraordinary. Our heroine, Emily, a tech-savvy dreamer with a penchant for the latest gadgets, stumbles upon the enchanting world of My Best Buy Plus™. Little does she know that her life is about to take an unexpected turn as she delves into the depths of this captivating membership. The story kicks off with the sweet anticipation of exclusive member benefits. Emily, like a protagonist caught in the throes of a whirlwind romance, discovers the joy of early access to the latest tech releases. Each unveiling is a seductive dance, drawing her deeper into the allure of cutting-edge devices that whisper promises of a brighter, more connected future. As Emily explores the intricate web of rewards, she is swept off her feet by the tantalizing allure of points and discounts. The romance intensifies as she realizes that every purchase is a step closer to unlocking the door to a secret garden of exclusive deals and savings. But it's not just about the material delights; My Best Buy Plus™ proves to be a true partner in Emily's journey of self-discovery. The personalized recommendations become her confidante, understanding her desires and curating a world of tech wonders that speak to her soul. As Emily navigates the highs and lows of her relationship with My Best Buy Plus™, she discovers a deeper connection—a sense of belonging among like-minded individuals who share her passion. The community forums become the backdrop for friendships that blossom like delicate flowers in a garden of digital dreams. However, like any great romance, the plot thickens. Emily faces challenges, tests of loyalty, and moments of doubt. Yet, the loyalty of My Best Buy Plus™ shines through, proving that true love perseveres even in the face of adversity. In the end, our heroine and My Best Buy Plus™ emerge stronger than ever, their love story an epic journey of discovery, growth, and endless possibilities. "Love Beyond the Aisles" is not just a romance novel; it's a testament to the transformative power of technology and the extraordinary connections we forge in the world of My Best Buy Plus™. Join Emily on this heartwarming adventure and let the love affair with technology begin!
This review is from Yearly Membership
I would recommend this to a friend
