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Customer reviews

Rating 4.2 out of 5 stars with 40782 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 40,782 reviews
  • Rated 1 out of 5 stars

    Best buy the worst i ever dealt with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I handed in my handheld concole to get fix they had it for three weeks getting fix. Then i came to up it and i took home the concole wasn't acting right by not doing the updates and then the concole wanted to reset it self and it kept doing it and then on Sunday i return the concole that wasn't fixed they put it back on my store card and trying to charge me for concole it wasn't fix for 485.00 what a joke.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for taking the time to share your experience with your My Best Buy Plus™ membership. We value your membership and appreciate you bringing this to our attention. We're here to help clarify any questions or address any concerns you might have. Please contact us on Facebook (@BestBuy), Instagram (@BestBuy), or X (@BestBuySupport) and mention your My Best Buy Plus™ review so we can provide the best assistance. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Great discounts and great exclusive items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is not necessary, but fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with PC. It’s fine. You can save some money, but overall unless you use Best Buy a lot it is kinda worthless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get it if it’s going to save you on your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the membership to purchase a treadmill during Xmas. Saved 200$. I haven’t seen much use in using it since then. But I will keep my eyes opened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyed the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with my membership. I had to recycle my TV when I bought another one and they were quick to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my Best Buy membership. It has elevated my experiences with Best Buy and has saved me money on my recent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable staff..Lincoln is the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable staff..Lincoln from the Westbury location guided us to optimize our savings and rewards..Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership saved me from losing $228

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of real value, if you are buying electronics, some stuff break down after 1 to 2 months of use, you can just go and return, I did that with my Netgear modem which got it for $227.89, i thought i lost the money but this membership saved me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott at the Sarasota store is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a 65" tv, and the gentleman who sold it to me was named Scott, and he was the nicest person I've ever dealt with, and I've been around a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like I like I like you I like you too I like you to do do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. It has saved me on purchases I really wanted and gave me a great incentive to get. Additionally the convenance and savings of free delivery is a great plus. I would recommend this membership to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is indeed a PLUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really a peace of mind to have unlimited geek squad support and another one - membership prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Team member helps with gaming, laptop and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The particular sales team member that I was working with was very knowledgeable about the product that my wife had suggested. And with their suggestions and help. They walked me through getting a different kind of mouse that works better with my particular laptop that I was purchasing. A1 service and help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with member perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is nice to have however when I cancelled my most recent order within 24 hrs it took 6 days to return my Best Buy certificates. As a result I purchased the item I wanted else where because I couldn’t use my points. Why be a member , have the credit card and still get no help with simple points returned faster to use?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I needed a new laptop for my mom, and was able to go with a really good deal on the purchase with a larger screen and faster processor to boot! Perfect pre christmas gift and quick check out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes for a quick price match tool, all the other perks just make it useful with my camera equipment purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an affordable phone and Best Buy had a very good one. I purchased the phone and have been very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another subscription that advertises great benefits but at the end of the day aren’t any better than the competition. Not recommended just shop around and you will easily find what you need without any subscriptions needed.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Braulio! Thank you for your review of your My Best Buy Plus membership. We understand our membership options may not be a perfect fit for everyone. We'd be delighted to go over the many ways your My Best Buy Plus membership can be the great asset it's designed to be. To explore the many perks of your my best buy plus membership visit www.betbuy.com or feel free to reach out to us at (888) BEST-BUY or (888) 237-8289. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    I love Bestbuy I’m with them since 2008 and always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I sign for my Bestbuy plus .I did many purchases but I didn’t got any discount.it should be at least onetime discount on first time purchase .after we sign for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer membership Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service person working with me offered the $49.99 membership that came with the sale price of the iPad I had purchased of $99.00 reduction. I said yeah if you want to give me 99 bucks off for spending $50.00. I will gladly take the free $50 dollars. You can cancel the membership at any time, so I dont see any down side.

    I would recommend this to a friend