Customer Ratings & Reviews

A customer experience that confirms Best Buy is a tech company: it defines what excellent customer service!

So easy and awesome to be a member and to use it to pick up at the store and use to earn points. If you’re shopping at Best Buy, be a member it’s a no brainer!

I always receive immediate assistance. The people answer all questions or find someone who will. I needed, they help load my car.

This membership has been helpful on some items we purchased this past year, which it could be used on more items. That is the only reason i give it 4 stars instead of 5

The amount of savings I’ve seen so far have been almost like stealing. You even seem to get discounts on already discounted items which is just insane. For 40 bucks for the year you could get your money back in savings almost immediately. Can’t wait to see what Black Friday brings and other random times they do deals. Highly recommend.

Have been a member for more abour 20 years. Allways the best prices and best quality. All I have needed, allways found it in Best Buy. Their service and costumer relationship are excellent. Its Credit options the best.

If you are in the edge of huying it just use it its cane in handy multiple times for me!!

Thank you so much for the attention you provide to customers..we are so happy to have a membership wirh best buy..

Membership is great! Especially if you need to use geek squad. Makes life so much easier

Our membership has been a real value. We appreciate the great geek squad Assistance. The discounts and occasional gift cards are a Super surprise and make a big difference in our purchases, allowing us to buy more! Thank you!

The best part of this membership is the 60 day return time instead of 14 days. The price breaks aren’t as good, but a 60 day return policy is fantastic when you’re on the fence about something and you want to properly test it.

I like the longer return policy. Also the chance to see better deals! For some reason on my cell phone i can not give five stars. So i am telling you here that i am giving five stars!

If you shop more than twice a year at Best Buy then you should get this membership! When you go shopping make sure you are getting the products that the membership gives you deals on! I believe on the price tag it is highlighted in red if the product can be bought with the membership. Membership = buying red outlined products on sale basically.

Your service department was very helpful! Very nice young lady!

I just accepted this offer because was a free membership, but honestly I don't trust geek squad protection because employees never gave the best option to customers when products fail

I have been a plus member this past year and am renewing again. I've easily gained more that three times the cost of my membership in rewards by being a Best Buy Plus member. It's a great program with so many perks! Thanks.

Price was very good and the installer did an excellent nod.

The membership is a real value for your money. I get unlimited offers with this membership and no strings attached. Best membership plan I have purchased.

Save big on stuff I need/want! And during the holidays I’ll still go broke

I’m pleased with the product I purchased, and with Best Buy’s customer service. I’ll continue to be a loyal customer.