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Customer reviews

Rating 4.2 out of 5 stars with 40782 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 566 Showing 11,301-11,320 of 40,782 reviews
  • Rated 5 out of 5 stars

    Best retail membership I’ve ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not expensive and that saved me money for other things I wanted to buy. Getting messages and updates kept me in the loop. I felt very special like I was getting five star service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish is wasn't so pricey but so many benefits that it does pay for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doorbuster early access is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early doorbuster offers are nice. However, I don’t see huge price benefits.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Membership ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership is so nice being in College. There are so many things that are useful and being able to receive offer weekly and deals is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've recently added my membership plus to my account and I thought about it at first just because not one wants to pay additional costs but it made the best sense. I regularly purchase items, mostly video games and it helps with deals but also returns in items I'm not certain on; it gives me longer return dates to try something out longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luhu1009

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better way of all to buy with BestBuy love this store and my shopping was successfully great on Christmas shopping with not enough time in my part but like always BestBuy make this season better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Longtime Customers No Longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of membership we will not be returning to Best Buy. After purchasing a new MacBook + a docking station, I found that I could not connect 2 additional monitors at once. After spending over 1.5 hours on the phone with Geek Squad and 3 additional trips to the store to work with Geek Squad there, their 'experts' finally figured out that I had to convert the 2nd monitor to USB-C for it to work. (despite there being 2 HDMI ports on the docking station that they sold me, had me return once, and insisted had a driver problem that they attempted to correct for HOURS). This, however, wasn't what lost Best Buy our business; they lost our business because after all of this fiasco - I asked them to comp me the cord to convert my 2nd monitor from HDMI to USB-c --- since I had spend a good deal of money in their store and then a lot of hours, lost work time, gasoline, and incorrect 'fixes' from them. Their answer .... 'We are running a business so we can't give away products'. The offered me 20% off. So to save probably $20 dollars... Best Buy & Geek Squad lost customers forever.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, DavidH! Thanks for taking the time to leave a review. We are saddened to hear that you had issues getting support. We would be happy to assist in any way possible. Please contact us on our social media. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Worth the return period

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just go this for the 60 day return period so I could try a new par of wireless headphones. It helped bc it took me for than 14 day to realize i didnt like the headphones. I.e. fit / sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Bought an open box item but it didn’t work. They took it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the deals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on the loom for good deals with the membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Membership is a great value, all that comes with the membership was explained clearly before we agreed to purchase the membership. No pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All kitchen appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas at appliance department is great World of knowledge on of every question we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Added Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the price gaurentee for 60 days on purchases and refunds also. Also i like the price drop notifications and early deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to deal here get my gift everytime get a free gift card

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love membership and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices are great. Every helpful.............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, I like to purchase thing's at a discount. So lots of times with my membership, i know ahead of time, when new thing comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and am enjoying it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thinking, Good business. Excellent deal. Unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind knowing I have support is great. One of the few programs that doesn't bombard me with emails is a great bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership paid for itself four times over with the price match on our first purchase, so we are already ahead of the game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been helpful in me getting better service and offers a few valuable benefits. Worth the investment!

    I would recommend this to a friend