Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40778 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 583 Showing 11,641-11,660 of 40,778 reviews
  • Rated 5 out of 5 stars

    Where is it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance at the Greeley Co location went out of his way to help me find this onyx studio speaker. Great atmosphere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reason to upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to spend $50 to save $100’s and hassle? If so, then this membership is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love membership program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership program is fantastic, because they offers nice price and condition. I’m so excited with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach is a great sales associate.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach was my Sales Associate. He talked to me about the $50 annual membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prices and rewards for members, employees are cur courteous and professional always greeting the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. I like my iPhone.I am using my everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam Yim, member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited colma store for repair service. I was so impress you have an excellent service representatives. He took care of my lap top problem almost instantly and also showed to me how to correct this problem in the future by myself. What a proffessional staff you have. I am glad I joined membership. BEST BUY SHOULD BE SO PROUD OF EXCELLENT STAFF.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience at Rockaway mall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that interfaced to me was Kevin Gonzalez and he was simply fantastic and professional in all his dealing with us. He patiently explained all possible options to me to take an informed decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the benefits and that I only pay one a year, with all the discounts and cash back guarantee the membership pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service hassle free on time always good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been fantastic and useful. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is good to have it helps with protection of your items. You get special pricing so saving money is always a big help. And don't forget about the Geek squad support is big too. So far, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing in store and also delivery was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership and i use it all the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This memebership i absolutely love. It sends me notifications woth deals designed specifically for me. I love that. I dont have to search around for anything as soon as i open my account suggestions for me pop up.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love membership

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The membership has been my saving grace I’ve used it so much for my returns and membership sales!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it very much and advise everyone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a lot for everyone with excess, as well as protects customers from any theft or any error in purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Deal if You Buy a Lot of New Releases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a member for a few months now and I can safely it has already paid off. Its perfect for someone like me who collects video games and tends to get the new releases on release day. The random buy 2 get 1 free sales on Switch games are my favorite because its rare you can get that good of a deal on first-party Nintendo games. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ive had it for a month and am so glad i signed up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know there were this many perks. I wish i wouldve done this a long time ago.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had no choice but to buy it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to return a printer which I had no idea that the return policy was 15 days and was unable to return the printer unless I bought the best but membership the manger and cashier had me buy the member ship in order to get any of my money back. I left the store extremely upset and will not be going there again

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience as a My Best Buy Plus™ member! Our Return & Exchange Policy found here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 has the details on the return time extension from 14 days to 60. In addition to getting an extended 60-day return/exchange window on most products, as a My Best Buy Plus™ member you also receive Free 2-day shipping, and exclusive member pricing! If you have any other questions, please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Do better best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As for the appliances an A+. For the actual in store employees I absolutely loved the delivery guys amazing but now for the calling to talk to someone its all offshore come on best buy you can do better as i am against calling ans only getting off shore people not actual employees in the store

    I would recommend this to a friend