Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40783 reviews
(40,783 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
We love this membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great membership to have if you want to save money on the products you already plan on buying!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great benefits to members
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, location & sales keep me coming into your stores! Staff is knowledgeable and helpful when I need them.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved having this it has helped me keep track of items warranties and helps me find exactly what I’m looking for.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Plus - Worth it in my opinion.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a member of the Best Buy programs for a long time. I'm not a fan of the pricing that they recently introduced, but I guess they have to support the benefits in some way - so I understand. I love the extended return/exchange policy just in case I get a defective product, I know I have 60 days to exchange it.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Slightly below average membership program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has some decent perks with shipping and a few others, but one of the "perks" was receiving discounts ahead of anyone else getting them. I have received one discount note since I have been a member that gave a very small discount on one item. It was truly anemic....I get more discounts with Best Buy using the Honey extension on Chrome than I get from being a member. Still, it does have a few nice perks so I gave it 3 stars which is "Average"
This review is from Yearly Membership
No, I would not recommend this to a friendRated 3 out of 5 stars
Television Sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first tv arrived already damaged. Two trips to the Dover store before we could have another one sent. We then had two tv charges to our credit card until we again contacted the store to have one removed. By the end of 2024 and entering 2025, things should be easy and it clearly was not so.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi, AlexC! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 4 out of 5 stars
It Is worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership Is Real valie as you can get exclusive special offers AND excelent service
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and glad it was presented to me and helps
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great service and Appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great LG refrigerator. The staff did a great job walking me through the process.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Not for Us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably a good choice for many. But we saved only $3 after 1 yr of membership. We did get great prices on the TV, Sound Bar, Printer, Tablet, etc. But only an overall saving of $3 for $50 member fee. So for now, we are not going to renew. Also free shipping isn't a big deal for us, we live right down the block from a Best Buy.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Happy customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership very value. I have not use yet. , but pretty soon I will use it. I been a Best Buy customer for very long, I have purchased very large items, and I will continue to be a customer for much longer. Best Buy is a good company, that I can trust.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great service and enjoying the perks of membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by sales team. The tech team helped with choosing the best membership for the best deals. I enjoyed the prompt service and quick transaction. Been a member for years now.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love Best buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for discounts especially when buying large appliances! Best Buy membership saved me some money! I was also able to save more when the price on the item I bought went down at a competing store and Best Buy matched the price and sent me the savings.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice employees willing to help you find whatever you need
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice package great savings Encourages more purchases
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has real, tangible value. It makes it easier to identify sale items, discounts, and member-only deals.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love this membership !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great resource ! Allows many options and added benefits to Best Buy -purchasing !! Would recommend to all !
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Awsome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave goo advice and answers all my questions and they were friendly
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy says it all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Professional and helpful Staff to find the answers to my questions so I could make an informed purchase.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Still waiting . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet. I'm waiting for the item that I purchased to go on sale as I was assured that it would be.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Price Matches can be difficult as they do follow our Price Match Guarantee policy. You can review the policy online at https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 if you need further support please reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
