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Customer reviews

Rating 4.2 out of 5 stars with 40784 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 606 Showing 12,101-12,120 of 40,788 reviews
  • Rated 5 out of 5 stars

    Love the membership so wish there was some levels”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that it is amazing to have 2-month return period with the membership , though I wish employee discount can count as one of the factors on top of that would be great, maybe for members also set a reward goal to meet certain levels for cool prizes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t reallu used it yet but looking at the daily deals and they seem really good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible delivery experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my products. Products were not the issue. Issue was the delivery of my expensive refrigerator. The delivery guys not knowing what to do and leaving a water leak. Then I called to complain. Nothing. Did a survey. Nothing.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience with your delivery, ALFREDOA! What you’ve mentioned is quite concerning. Let’s get this addressed for you. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership has its perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were superb, both in their technical expertise and their can-do (and friendly) approach to dealing with an unexpected issue on my end. I can’t envision a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pam loves Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used membership in a very long time since joined last July but your amazing I was hacked so no charge cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great. It allowed me to save money on my purchase and I can save money on future purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership benefits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the membership saved me $50.00 on a new router purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome geek squad support, in store & by phone customer service was fantastic. I'm so glad I purchased my membership in 2024. thanks for all you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should I purchase membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership paid for itself with first purchase. If your planning big ticket item it seems like no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bug in this form

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a bug when I try to upload the picture. It will auto disregard my review.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We trust Best Buy sales team. We have purchased many products from the Garland, Texas store. Thank you for the excellent customer support.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has been more beneficial.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has less and less advantages. There was a time that being a plus member gave you a percentage rebate, not anymore. There are some marked 'special offers' but mostly on products you won't need. The extension of the 30 day return to 60 is nice. Because I incidentally shop at Best buy for me it's not worth it. Won't extend my membership.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership worked for what I needed it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership worked for what I needed it for back when I signed up. It was definitely worth the initial cost however I don't shop here often enough to make better use of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big fan of 2 day shipping and member pricing would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and worthwhile. The team is also very supportive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value for the price! You save money on certain items, especially for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership was a definitely plus. Made a large purchase and used the 10% back to complete entertainment system. Also got price adjustment! Just pay it as I go so no extra cost just the rewards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    60 days price match is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were pleased with the value and ease of signing up, having 60 days to price match is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could help with scalping if they make it better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't assist with drops in any way. They could really help with scalpers with this.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We certainly understand wanting to make sure that your My Best Buy Plus membership helps you get the items you are looking to buy. Your membership provides you with access to members only sales events, which should help you with this process. We would be happy to help or review any additional concerns you have. Just send our team a private message on social media, so we can help. Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Great Savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worker at the store helped set me up with this and it's been great. I've been able to save so much money with all my best buy runs!

    I would recommend this to a friend