Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40792 reviews
(40,792 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
S and M
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best membership I have ever joined. I love it. I love the way you guys send updates and chances to win things and to be able to get some free things thank you so much.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and painless process from start to finish. Our installation when well, thanks to the two installers who where outstanding as well as knowledgeable.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
How can BB fail me? They won't!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We will see if it pays for itself! Hope so. BB is always great. Been a client for over 25 years!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
actually good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got recommended this by a employee and it was pretty good.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love my Sony TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman Tom Schultz is incredible.All products are A + and the Geek Squad installed everything.Could not be happier.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value. Much better than paying monthly and good to keep your items safeguarded.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
So far excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this membership has been great - longer return window, special sales …
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I absolutely love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service that I received was phenomenal and when asked what this covers and he said everything I knew that I must have it. This service is a must have for shoppers at BestBuy to protect all your things.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best Buy service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has allowed us to use points in purchasing printer ink. Customer service was helpful in reinstating points
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has been helpful especially since they have taken away reward points unless you use a Best Buy credit card.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my membership and perks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unaware of this on my first card purchase. Mngr upsold and it allows me to have extended time for returns and to get early or special offers.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
It’s always good to be a member ..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good , accessible and easy payment , it’s always good to be a member of Best Buy .
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Saved me almost $100
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to return my items past the normal 2 week return policy. I applied the money toward what it was that I really needed instead.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The Best sales person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adam Pillsbury was beyond expectations in providing me and my wife patient and the best solutions in our choice of the tv we purchased.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Amazing membership for gifts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership paid back it self really quick. Really amazing for gifts too for the family.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership helped me in installing the eero for our home. thanks
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
BEST BUY - BEST WASTE OF TIME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel there’s no value to the membership and it serves no real purpose. Very frustrating when you order $7000 worth of product they never ship it but yet charge $29 for shipping and reverse the charges the next day. This happened seven times, 45 days waiting for my order I finally canceled
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your recent purchase, although this is far from what we expect for our customers. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) to receive support with this experience. Please mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
I’ll be back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verry professional and efficient associate who handled my transaction.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Very helpful to extend the return window. Definitly worth it
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
tha best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good, really quality price is unbeatable. Super
This review is from Yearly Membership
I would recommend this to a friend
