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Customer reviews

Rating 4.2 out of 5 stars with 40792 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 614 Showing 12,261-12,280 of 40,791 reviews
  • Rated 5 out of 5 stars

    S and M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best membership I have ever joined. I love it. I love the way you guys send updates and chances to win things and to be able to get some free things thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and painless process from start to finish. Our installation when well, thanks to the two installers who where outstanding as well as knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How can BB fail me? They won't!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see if it pays for itself! Hope so. BB is always great. Been a client for over 25 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    actually good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got recommended this by a employee and it was pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Sony TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman Tom Schultz is incredible.All products are A + and the Geek Squad installed everything.Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Much better than paying monthly and good to keep your items safeguarded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this membership has been great - longer return window, special sales …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that I received was phenomenal and when asked what this covers and he said everything I knew that I must have it. This service is a must have for shoppers at BestBuy to protect all your things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has allowed us to use points in purchasing printer ink. Customer service was helpful in reinstating points

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been helpful especially since they have taken away reward points unless you use a Best Buy credit card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unaware of this on my first card purchase. Mngr upsold and it allows me to have extended time for returns and to get early or special offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s always good to be a member ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good , accessible and easy payment , it’s always good to be a member of Best Buy .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved me almost $100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to return my items past the normal 2 week return policy. I applied the money toward what it was that I really needed instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best sales person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam Pillsbury was beyond expectations in providing me and my wife patient and the best solutions in our choice of the tv we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing membership for gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership paid back it self really quick. Really amazing for gifts too for the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership helped me in installing the eero for our home. thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BEST BUY - BEST WASTE OF TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel there’s no value to the membership and it serves no real purpose. Very frustrating when you order $7000 worth of product they never ship it but yet charge $29 for shipping and reverse the charges the next day. This happened seven times, 45 days waiting for my order I finally canceled

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your recent purchase, although this is far from what we expect for our customers. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) to receive support with this experience. Please mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I’ll be back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry professional and efficient associate who handled my transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very helpful to extend the return window. Definitly worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tha best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, really quality price is unbeatable. Super

    I would recommend this to a friend