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Customer reviews

Rating 4.2 out of 5 stars with 40918 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 40,918 reviews
  • Rated 5 out of 5 stars

    Members ship review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with the My Best Buy Plus membership. The member pricing alone has already saved me a lot, and the free shipping makes every purchase super convenient. The Geek Squad support is a great bonus — it gives me peace of mind knowing any tech issue can be handled easily. I also like that I get early access to special deals and exclusive offers that aren’t available to everyone. Overall, it’s definitely worth it if you shop at Best Buy regularly. Would I recommend it? Absolutely yes — it pays for itself fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is worth it for the prices especially if you shop frequently there or in need of any of the products they have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Option I get it from Best Buy quality Control & Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got almost $200 off my wash & dry tower. I wish someone had told me about it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discounts make up for the $30 spent and get some good additional benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being a member

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get notifications on things that are on sale. It’s worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VIP treatment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the VIP service that comes with this membership! And the flexible return/exchange policy is fantastic. Well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More Quality Items, More 18/24 Months Promotions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I have been a member for many years. Most of the PCs I have gotten throughout all those years I have got them from Best Buy. On this note I have been in the market for a new PC in the last 2 years. I have been at different stores many times and have looked at many laptops but none have caught my attention. The quality of the laptops feel so plastic and poor quality. I would like to see more quality items. I know PC companies have them. I use them at work. I know they are more expensive too. I would also like to see more of the 18 and 24 months promotions. I was closed to get me one of those "feel poor quality" laptops last December just because of the 18 months promotion but decided not to. I know the company is going through a lot of changes due to the economy. But I would like to see more quality items throughout the store. Not so much plastic. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product was awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performed absolutely astonishing. Absolute fire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    card use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price works well never had a problem using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo Switch 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Likes- you can play system on the tv or hand held.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having the membership for the benefits. Needed some extra return time and everything worked out smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hense TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having any screws for wall Madden but the quality was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and useful membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this membership. It offers good value for the price and makes shopping easier with extra benefits and support. I like the convenience and peace of mind it provides. Overall, it has been a positive experience and I would recommend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Additional benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership saves time and is useful. Often a short time after a new purchase, I discover a question I forgot to ask or some additional item I need. It saves time because they have a record of the prior purchases and can match me with the needed item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suggested by the technical staff, and ended up saving me about $150 net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not too shabby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus™ yearly membership offers strong value for frequent Best Buy shoppers seeking extra perks and convenience. Members enjoy exclusive access to special pricing, early access to sales events, and extended return/holiday exchange windows, adding peace of mind to large purchases. The included free 2-day shipping on most items significantly improves the online shopping experience while reducing delivery costs over time. Rewards points accumulate quickly, making it easier to earn certificates for future purchases. Although the annual fee may not appeal to occasional customers, tech enthusiasts and regular buyers will appreciate the added savings and premium shopping benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthwhile membership with timely shipping and price guarantee if price of purchased product goes down you get a refund

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t help with my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t seen any benefit In it yet. I had a tv go out that was less than 2 yrs old. Nothing could be done with that. And I have t seen any great exclusive deals or anything that I can use the membership for.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Jordane. Thanks for taking the time to leave us a review about your membership experience. We are saddened to hear that you are not happy with the membership. All members have the option for repair on issues that arise with their TV's. If you are in need of assistance with this, please reach out to our team on social media. Please mention My Best Buy Review when reaching out. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first and only credit card and I'm so glad I got it.

    I would recommend this to a friend