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Customer reviews

Rating 4.2 out of 5 stars with 40804 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 40,803 reviews
  • Rated 5 out of 5 stars

    Saved my butt with having to buy a new tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% valuable. This retroactive membership helped me replace my chromebook that i shattered and bent and it died a painful death, just 52 days after purchase. It was able to replace it with a shiny new one! Thank you to Hayden in Ftc co for 5hinking of this solution:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and will renew is every year thanks to the best buy employee Maria who recommended it to me I had no idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the discount prices & 1st to have access to sales, winning

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Dependent on Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this for the Buy2 Get1 on switch games and that's no longer an offer. Used it a lot for blurays and movies and those are no longer being sold. So I'm not sure if I'll continue this when its expires. They have a lot of deals on appliances and whatnot, so if you're in the market for that then this might be really nice for you. But the miscellaneous and occasional deal might not be worth the price to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy using my new laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good visuals. Clean layout. Light weight. Saved over $400 with membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need more time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know haven’t had it long enough to answer these questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to enjoy a discount on some memory cards I needed for my camera due to the membership. I have to wait to see what other benefits may be useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really good you get to save on a lot of things and it’s for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership have excellent benefits!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome, all the best perks the deals and the best product protection through geek squad 10/10 recommend!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership Ground Realities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got robust support when it comes to order deliveries and staff responsiveness but unfortunately my experience in after sales services for pixel 8 & Dell laptop is not up to mark.I visited three two stores then settled the issue only for pixel 8 after whole day loss.Issue still pending for laptop for which best buy refer to go to Dell manufacturer.Despite all I personally believe its a good one for electronic purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership saved enough money to make an upgraded laptop reasonable for me. I haven't benefited from it on any other purchase yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership especially the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily worth the price thanks to all the perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended return times and surprise member only deals have made this worth the price. I've seen deals that I haven't taken advantage of but if I was in the market, would be just the cherry on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Grateful for everything and the good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont whats going on in paramus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not sale its a value because I was scammed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in April and to date have not received it. The latest delivery date is 6/29 with no assurance that it will be met. When asked when I will be informed I was told if you don't hear from us next week, assume it will not be delivered. REALLY.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Total™ member, Concerned! Getting a new appliance is meant to be exciting. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review for further assistance with your delivery. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Hasn't done anything, nothing after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I feel like scare tactics combined with a healthy understanding that nothing is built to last anymore, caused us to join and add warranty coverage. I hope we don't need it. We did need to use the manufacturers coverage within first 6 months and BEST BUY refused to help us at all, with any of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can't login to my account

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use my account. I can't log in, it doesn't recognize any of my email addresses. I purchased a dish washer and the person helping me signed me up for the account.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Micahel S. Thank you for taking the time to leave a review. Not being able to log into your account is never ideal, so we understand how frustrating it can be. If you need assistance with your account access, please reach out to our team on social media. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). We look forward to assisting you. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine when you are burying something otherwise it to. Expensive to keep.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure what the membership is for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not understand what it is for. I am not sure if I will use it.

    No, I would not recommend this to a friend