Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40893 reviews
(40,893 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just moved to a new house- membership was so helpful to buy refrigerator, and washer and drier .
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love the savings!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just became a member and looking forward to the deals exclusively for members!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Worth if you keep buying products from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth if you keep buying products from Best Buy. Worth if you keep buying products from Best Buy
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes this membership is a great deal. Guaranteed prices and returns for merchandise that is faulty past the return date. I was refunded for a De-humidifier that did not work after the deadline to return it. I was very happy as I spent a good amount of money on a product that did not perform at all.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Haven't Found it usefull yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. Havent found a deal worth the $50 it costs yet.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing this review. In addition to member-exclusive deals, your membership includes access to exclusive events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information or support, you can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review, and our support teams would be happy to help out.
Rated 5 out of 5 stars
Good perk membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a membership here at Best Buy is a plus I love the perks and everything that comes with it. We most definitely recommend somebody.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Reward membership rocks !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real value good communication have already profited from membership
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Invaluable info!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic over the phone resolution for older large TV replacement. Customer rep listened to my brand preferences, and size requirements, leading me to a huge on sale item!
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Will never use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy this plan to return headphones (never opened) that I had purchased 1 month earlier. I bought the headphones online and was given a pair as a present so I did not need this pair. Spent $50 on this 1 year plan just to return. Unlikely I will use this membership and next time I make a purchase I will be going somewhere that honors more than 2 weeks to return merchandise. Given the amount of money I have spent with Best Buy over the last several years this has completely changed my perception of their customer service.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello Amy! Thank you for your review. The My Best Buy Plus membership is designed to offer a range of exclusive benefits beyond just an extended return window, such as special member pricing, free standard shipping on all orders, and dedicated support. We genuinely regret that you feel you had to purchase our membership. This is certainly not our intent, and we are committed to transparent and valuable offerings. For any questions or concerns related to your membership, please reach out to us on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Be sure to mention this is regarding your My Best Buy Plus membership.
Rated 5 out of 5 stars
Happy Members
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy that the sales representative introduced this membership to us. We are enjoying the perks of being a member. Thank you, Best Buy!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
More than expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this service on three different occasions, and felt that all my issues were resolved, and helpful suggestions and recommendations were offered. As a senior this is much appreciated, and their patience and education advice was great.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I give 5 stars because of in store customer service and the online ordering process is a breeze I found my new store for almost everything!!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Plus membership is awrosme
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is really wonderful being able to price Mach and the longer return window
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Works as Advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it. Have used it several times. This plus a good store manager makes everything simple and fast
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
exactly what we needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter needed a new laptop for collage. Store Associate helped us figure out what we needed. Good price.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a Best Buy Plus membership has great values and services.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Best buy plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used it as of yet so hard to say if it is worth it or not.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! Thanks for sharing this review. We're glad to hear you signed up for the My Best Buy Plus membership and are excited for you to see the benefits and savings. If you have any questions or need help, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
Rated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up to reduce purchase price on an IPad. So any true benefits have not observed. We’ll see in 2024 if not, will cancel membership
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Looking for warranty, def Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although you do recieve some discounts. I’m not sure if it’s totally worth it. The main selling point is the additional warranty.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get money back on my computer when it lowered in price after purchase.
This review is from Yearly Membership
I would recommend this to a friend
