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Customer reviews

Rating 4.2 out of 5 stars with 40897 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 40,897 reviews
  • Rated 5 out of 5 stars

    Good for college students early on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I got gift cards to help me pay for college essentials

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Promotions are a SCAM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I earned 40 dollars in bestbuy rewards from buying $250 in Nintendo merchandise. I used that and another $10 reward ($50 total) to preorder a game. When the game came out I ended up not wanting the game anymore so I took the unopened game back and returned it within a week of recieving it. I only got refunded the $10 I spent which was fine because the cashier told me that I would recieve the $50 bestbuy bucks credited back to my account later. Fair. Come to find out since it was from a "promotion" that the $50 is now forfeit! I didnt recieve that money as a "gift" i spent hard earned money to earn it. Not only that, were I not told that $10 was all I was getting for returning my $60 game I would have just kept the game! Ive spent tens of thousands of dollars buying stuff from this company (probably 100k) over the last 20 years from appliances, TVs, videogame systems, phones, headphones, computers, ipads, refrigerators, ect... and youre just going to take my $50 credit that I was going to use to buy a different game and say, "sorry". And they were quick to take the $2 back in BB rewards eaned for the purchase. I feel incredibly distespected. Punished. I cannot in good conscience recommend this at all. They lost a long time customer.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Hammer! We appreciate you posting about your experience, although this is far from what we expect for our customers. We never want to provide the incorrect information to our customers, as it does a disservice to them. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your installation, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We loved my membership at best buy .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee that helps me with my purchase of Bose soundbar 900 and base 700 was very knowledgeable and explained to me in a simple and practical way. He even told us to watch for a price match for 2 months. I was able to have a price refund of $50 due to price decrease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy card allows me to use the technicians for help. Glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy membership is a great membership because it is super easy to use and maintain. The more you use it, the more discounts you may be able to earn. You will also get email updates about your account as well as different promotions that may be currently going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JoseN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and fast deliveries. I had no problem exchanging my new TV at Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership program has been very good. I would recommend checking it out to all best buy cusromers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good value in this membership! We get freebies and money off, with great financing deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought this to save money on a new TV. It has saved me quite a substantial amount of money on things that I would be buying anyway on a regular basis. It’s a no brainer to get this if you buy more than 3 tech items per year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant savings and piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was a good deal especially because it saved me money on my first purchase after signing up. It also gives me a greater sense of comfort knowing I can make a purchase and have a 60 day return/exchange window to be fully satisfied with my purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I had signed up sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase saves so much money and offers so many benefits that you will make your money back 10 fold if you’re frequent lurker for deals at best buy like I am. Make sure to sign up before you buy anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, seems sturdy and functional. I appreciate the strength of the connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the exteneded return policy, it gives me confidence for price protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice to have when needing electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price. most electronic items in stock when needed. knowledgable employees

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t aware of this membership but can easily recycle old electronics and use all other benefits with membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the service and I even got some credit back due to a promo best buy plus had going on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy plus membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone that shops in best buy to have this membership. It will help you save money, have all the warranty's without expiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything works great. It’s the best I ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the best membership I’ve ever had because the computer helped me get website design going business cards, all sorts of different things going for my business. Now I am on top of the world. I would recommend this for everybody even the Chinese.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan on using membership 0ften

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a good value. with all the resources available to make a very good shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost of membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a skeptic but themembership has real value. Best Buy staff know the technologies and are helpful when upgrading to a new laptop with almost unlimited user-defined networking capabilities.

    I would recommend this to a friend