Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40920 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 40,920 reviews
  • Rated 5 out of 5 stars

    Cash back

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that when I purchase any electronics at regular price that if it happens to go on sale I can get the difference back in cash or original purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Capacity Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, the large capacity load dum , GREAT...... Very quiet operation, and not time consuming. great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend if

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an individual who makes purchases throughout the year with Best Buy I would recommend this membership. If you go to Best Buy once a year to make one purchase I would not recommend because the amount of meals you’ll receive a day is too many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, delivery was smooth, the delivery guys was friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of many benefits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the extra discount was nice but what I liked most was what it did for me after the sale. Was trying to surprise my wife brought her something I thought she would love, I was wrong my membership allowed me to return the item and help me get the correct thing for her. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Membership for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits are solid—especially the free shipping and extended returns—but unless you buy high-ticket items regularly, you might not see the value. Some 'Member Only' deals are just okay, and you can find similar prices elsewhere if you look hard enough. It's a great program if you're loyal to Best Buy, but for a casual shopper, the $50 yearly fee might not be worth it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays to purchase a Best Buy Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No-hassle return for a monochrome HP printer I had purchased 18 months earlier along with a 5 year Geek Squad protection plan. I also received credit for the new print cartridge I had just installed. The first thing I purchased with my store credit was a Best Buy membership that would cover ALL my new purchases instead of purchasing a separate protection plan for every purchase. The annual membership is more cost effective (e.g. I paid for a 5 year contract on the HP printer but lost the extra 3-)1/2 years of coverage when I returned it.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New member review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I purchased a PC & Monitor and the savings was greater than the membership. I guess the idea is to keep me buying my computers at Best Buy every year, but if the service stays good - I'm happy to comply. Stay competitive, guys. (and try to upsell me on that pizza oven next time. I was really close to buying it anyway :-0 )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Best Buy membership. I get a lot of great deals for a cheap yearly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have Membership for Tech Shoppers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for My Best Buy Plus™, and it has already paid off in a big way! One of the best perks of this membership is the extended 60-day return window, which gave me the flexibility I needed when upgrading my laptop. I originally purchased a MacBook Air M3, but after using it for a few weeks, I realized that I needed something more powerful for my work. Thanks to my Best Buy Plus membership, I was able to return it after 45 days—well beyond the standard return period—and upgrade to the MacBook Pro M4 hassle-free! The entire process was smooth, and Best Buy’s customer service was incredibly helpful. In addition to the extended return policy, I also love the exclusive member pricing and free shipping on all orders. It makes shopping for tech so much easier and more rewarding. For just $49.99 per year, the benefits far outweigh the cost—especially if you’re someone who frequently buys electronics. If you’re a regular Best Buy shopper, I highly recommend My Best Buy Plus™. It’s an absolute game-changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Great to me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure what to review on this but love me some best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Customer Service was great from the time I entered the door. I was taken to and shown the device (s) I was interested in, and then I purchased the item quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a best buy member for years. Everyone has their store that they have to be a member. This is ours. All of our electronics are bought through best buy. We knkw we are getting the best product and Best buy stands behind their products. The only store i have never had an issue with getting assistance to figure out an issue or replace a product. They also have trade in options which we use to upgrade computers. We always used Lake Geneva WI bestbuy, I have since moved to another state and we do NOT get the same customer service here. So I just buy online now. Lake Geneva set the bar high!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line, it fit and it works. When we purchased it, our sales person failed to add in haul away despite our request. 2 days before delivery, I called in as I couldn’t find haul away. Was told it wasn’t ordered and because of that error, our delivery was cancelled and rescheduled for 12/1. Actual delivery and install seemed to work. Why they couldn’t have added the very small time required for haul away to our first delivery escapes me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the membership benefit yet. Only drawback is that my credit appication was turned down. Still had the cash when I walked into the store for a desktop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny — Fantastic Perks and Savings Al

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus™ – Yearly Membership is one of the best value membership programs I’ve used. From the moment I signed up, the benefits started to add up fast. If you shop regularly at Best Buy — whether for tech, appliances, games, or accessories — this membership pays for itself many times over throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it a good deal

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it a good deal. They cover everything you biy and if they can't fix they replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60 day return policy which was not needed .

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and easy to use. Good spec.'s. from a good motherboard manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY MUCH WORTH

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perks to this actually come in handy! Especially when you need to return something!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this. My fiance wanted it so we had a longer return window. That was very nice to have. Also offered Sunday ticket which was another plus. I know it has some great perks. We didn’t get to use all of them.

    I would recommend this to a friend