Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40920 reviews
(40,920 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives you 90 day return! No Brainer just do it! Well worth it
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
A must have membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this membership, no only do you get a linger return window, but the other deals and benefits out weigh not having it. I have had this membership for years and don’t regret it.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
No Brainer membership for any techy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly this plan is a no brainer couldn't afford the premium one but if i could i would better return policy standards acess to member only offers and better chances at invitation drops
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for this amazing membership. Amazing deals tied to the membership and good pecks.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Big savings!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson saved us $400 by suggesting this membership. Thanks!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
HP 1355U LAPTOP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great value compared to the price.If you're looking for a not expensive laptop but efficient it is a great choice.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
best!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership! The exclusive member discounts and free shipping make it absolutely worth it. Highly recommend it!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Enjoying the return policy with no stress
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to sign up for the My Best Buy Plus™ membership, and it’s been totally worth it so far. I recently had to return a gaming laptop, and the whole process was super easy and stress-free thanks to the added flexibility and extended return window. I also really appreciate the free shipping and exclusive deals, which make shopping for tech a lot more convenient. Overall, the membership gives me peace of mind and a few nice perks that make buying (and sometimes returning) big purchases feel a lot smoother.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
There are many technical discrepancies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if there are malfunction issues specifically with the right earbud. It doesn't charge to 100% capacity
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Great return services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ability to enjoy services that provides for returning of purchases to be returned after 14 days whether shipped or picked up, and for items that aren’t available in store, really helps to accommodate customers for their needs.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Plus membership
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves money with great perks as well. Nice recommendations on deals in the store.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Plus Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value. It made it very easy for us to return the original tv which was too big for our space. It also helps us keep track of our purchases which is great because we don't really do reciepts.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Hp Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the product very much. We are using to for College
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have definitely enjoyed the membership so far. I like getting notifications about drops on products early. The customer service is good. The only thing that I have noticed with it that I don’t believe is true and the reason I got the membership, is that you jump to the front of the line when you are a member. I was told that you get that perk with the membership from the customer service agent I talked to.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
nice thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the membership program because it saves a lot money
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
It's ok but could be great if it did more!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this it came with a $50 reward gift card. Whose value I'd lose if I returned the item I used it to help buy. That really sucked! I bought a computer chair and paid $50 of the cost with the gift card. The chair arrived with damage, a scrape in the artificial leather. It's seat was way to hard to sit in. Since I'd lose the $50 gift card value if I returned the piece of junk I didn't. It'll be in the dumpster when I find a decent replacement! As to the plan I found it covered a couple things that did save me some expense. I do wish it have covered finding out why a brand new $1300 Dell laptop occasionally froze in boot-up. That I did take back the same week but would rather of had the problem the problem fixed. It was a great laptop once it did boot up! Best Buy lost major money because it was returned! .
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Wonderful service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Best Buy member for over a year now, and it's been a fantastic experience. The membership perks have genuinely enhanced my shopping experience and saved me quite a bit of money. First off, the exclusive discounts and early access to sales are a game changer. I've snagged some great deals on electronics that I wouldn’t have gotten otherwise. Just last month, I got a high-end laptop at a significant discount during a members-only sale. The free shipping is another huge benefit. I do most of my shopping online, and not having to worry about shipping costs is a relief. My orders always arrive promptly, and I’ve never had any issues with delivery. One of my favorite perks is the extended return period. It gives me peace of mind knowing I have more time to decide if a purchase is right for me. This was particularly useful when I bought a new smart TV and needed extra time to set it up and ensure it met my needs. The price match guarantee has also come in handy. Best Buy matched a lower price I found on a competitor’s website without any hassle, ensuring I got the best deal possible. Lastly, the access to Geek Squad services is a great bonus. I had a minor issue with my home theater system, and Geek Squad handled it efficiently and at no extra cost because of my membership. Overall, my Best Buy membership has been worth every penny. The savings, convenience, and peace of mind it provides make it a no-brainer for anyone who frequently shops for electronics.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
"Unlock Unmatched Perks with the Best Buy Membersh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.**Review of Best Buy's Membership Program** I recently signed up for the Best Buy Membership, and it’s been a game-changer for my shopping experience. Best Buy has always been my go-to for electronics and appliances, but the membership has elevated that experience to a whole new level. First off, the perks are fantastic. With the membership, I get access to exclusive discounts, early access to sales, and even free shipping on most items. The rewards program is a highlight—I earn points on every purchase that can be redeemed for future discounts, making each shopping trip even more rewarding. The personalized service is another standout feature. The membership comes with access to dedicated customer support, so any issues or questions are handled quickly and efficiently. Plus, the extended return and exchange policies provide added peace of mind. What really sets this membership apart is how it enhances the in-store experience. Members enjoy priority service, which means I get quicker help from knowledgeable staff. This is especially valuable when I’m making significant tech purchases or need expert advice. Overall, the Best Buy Membership is a fantastic investment for anyone who frequently shops at Best Buy. It’s not just about the discounts and rewards; it’s about the superior service and exclusive benefits that make every visit more enjoyable.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Alienware Aurora
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alienware is the absolute best, the Aurora has proven to be reliable and great for its cost.
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with my shark expert hair pro carpet cleaner because I was told I was guaranteed to be able to return it within 60 days instead of 30 and they would also price match it for that long too. However when k found it cheaper they refused to price match it and said they would rather me return it than price match it for the $179 Sam’s Club is offering it right now.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello,
Thank you for the review. We understand your concern with not being able to return or price match our product.
Please contact us by PM on any social media platform. Use review ID , as reference. (X):  https://twitter.com/bestbuy, FB:  https://www.facebook.com/bestbuy, Instagram:  http://instagram.com/bestbuy.
