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Customer reviews

Rating 4.2 out of 5 stars with 40924 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 40,924 reviews
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been extremely useful numerous times already! Price match up to 60 days later is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best employee EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy named Muhammad in Columbia Maryland went above and beyond to help me and I GREATLY appreciate him!! If only every employee was as helpful as him it'd be the only business around!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to build a new PC. Customer service was Excellent! They spent an hour with me picking all the parts I needed and made some great recommendations. Even did price matching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I buy I listen very good noise beautiful noise nice and loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use the membership, we look forward to great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus membership pays for itself in the savings you'll score. Customer service is excellent and I'm always treated as a valuable customer. I recommend this as a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership offers unbeatable perks for tech enthusiasts. Enjoy early access to deals, free shipping on all orders, and top-notch customer service. It's a must-have for anyone looking to enhance their shopping experience. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the value and extra savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me quite a bit of money. Gave me access to extra savings. I'm glad to have purchased it. The membership is well worth the subscription fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Pays for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plus is a great membership for those who dont use the geek squad services much and want to pick and choose protection plans. This is my 2nd year on it and its paid for itself each year already. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love BestBuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had 3 purchases delivered and installed and the techs were professional, communicative, and did an amazing job. Ivan with appliances was the best and even returned on his own to fix a little item i needed done. Highly recommend BestBuy and this service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Membership to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership for those who want savings and are not worried about all the extra bells and whistles of the next level membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has much to offer. Still discovering!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it for Geek Squad but will be soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support services and great deals, I totally recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oz fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was great. installation was quick and the appliance is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    membership saved me $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was buying a fridge early this year because the existing one died. The BB membership helped save me dollars on the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was worth the price! Already have a huge credit due to the price guarantee! Everyone is helpful and answers any of our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for regular shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the services you can get with it, if you shop at best buy often i would recommend doing it with a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Best Buy Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is an awesome value! The special member prices and savings on so many items has been my favorite part! I've made several purchases since signing up and saved at least $800! My last purchase alone I saved $400 on a security camera bundle!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I can't get logged in!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried to change my password but have been unsuccessful thus far and remain unable to log-in which makes reviewing my membership difficult to say the least.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Ninetteg. Thank you for letting us know about your password troubles. Being able to access your online account is pretty important when it comes to checking your membership benefits and deals. We'd be happy to assist you with your password reset, please reach out to us on social media. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    New homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products for a great price on all electronics loved that I caught the president sale All sale be good but not like the past president sale

    I would recommend this to a friend