Customer Ratings & Reviews

Some decent benefits if you're a frequent buyer at BB. Have used some of them but not often enough to justify cost.

So far so good. I haven't had time to read the instruction booklet but it shouldn't be too difficult.

This membership is a great value and they didn't pressure me into getting it.

The membership will work for great deals and when I shop for high value items

Thanks to joining this program, my family saved a significant amount on the purchase of cell phones. But I think that the best benefit is return policy - 30 days!

Amazing job by the associate to save me money! Love the great work and appreciate the help

I had been a Platinum member for years. I was screwed over when you flipped to this paid scheme. I needed a price adjustment and fell out of the window when the paid scheme kicked in. As a result, I am spending much less at Best Buy than in previous years. But, at least you are getting your annual fee upfront. Guess that is all that matters.

If you shop at Best Buy even occasionally, it’s worth it to get the paid membership. I bought an air purifier that was discounted for only paid members by the same amount that the membership cost, making the membership essentially free for me.

The membership is the best thing to have because we can have some discounts on some of the offers that the store gives when they have some sales.

This membership is a real value,Also love the peace of mind of getting protection plan in our purchase

My membership helps save me a lot of money on the purchase of the KitchenAid built-in refrigerator

i like the how best buy do menber ship they give you up to 2 month on return also membership $50 they give you back &50 also the do price matching. thank to best buy....

I realized that when I bought something that I would get the item for less with the membership.

Member prices are great. Encourages me to shop Best Buy first. Why go elsewhere?

Great deals all the time, saved me money on my refrigerator too

I purchased thus membership to get more time to check the product.

Good store with great deals and choices. Best buy is our first choice for electronics.

Good service, good price, good offers and fast service

They did awesome very helpful got the job done fast

I bought the membership because I was told that I could get a price match within 60 days of purchase. The sales guy gave me his business card. 20 days later my items went on sale. I tried to call the local store via the number on the business card, but it always routes you to the corporate customer service. After being on hold for 20 minutes and waiting for “manager approval” they said that they approved my $100 price match and it would go through in 10 business days. After 12 business days nothing had been credited to my card. I called back and went through another session of corporate customer service where I was on hold for a long time and they finally promised it was going through this time within another 10 business days. Another 12 days goes by and no credit. Finally I went into the store and the manager helped me. He looked up my account in the system and said that no such price match had ever been initiated for me. He did the price match right there for me in the store. TL;DR; the corporate customer service appears to give the runaround when you find a good price match. Don’t waste your time with them. If I didn’t bother to follow through in person they would have made that $100. Only a determined person will get the price match.