Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 715 Showing 14,281-14,300 of 40,962 reviews
  • Rated 5 out of 5 stars

    Arielis 4 Management!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service upgrade available at the store. Big thanks to Arielis for helping us upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we were told about this membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually don't buy into memberships. But we did and it has been great. We got notices of things were lookingvto buy and it saved us a ton money so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This paysfor itself

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the holidays ive spent well over 800, the Best buy plus defently help. I save over 300 in all and the best part is, if I found a better discount I can goback and get that same discount in full!! If you shop at best buy often I would highly recommend this!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The schedule person kept trying to allow them to deliver before they had all of the parts. Then when they did deliver, the installer did not change then the door like on the order

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Gregory! Thank you for your review of your My Best Buy Plus membership. It can be challenging when service doesn't meet expectations, and that's certainly not the experience we'd want for any of our customers. If you have any questions or concerns, please contact us at (888) BEST-BUY or (888) 237-8289 or connect with us on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport Your satisfaction is important to us, and we're ready to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Loyalty credit card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to be a BestBuy member, the cmpay's employees are very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals for members only

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a big set of batteries for free with my membership. They have the ROG Ally for $200 less. There's also a better return policy. It pays for itself very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it if regularly shop at bestbuy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you want to be protected against price drops or regularly shop at bestbuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love best buy ..because is my favorite store for supplies especially vacuums cleaners..and more of courses..thank you best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ve used it on our purchases. And very happy wit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel great with our purchase of the membership. We have not had to use it for the geek squad, but we love the discounts that we get with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to receive a discount on my new washer and stand and delivery free delivery. They installed my washer as promised and installed my stand for the washer two weeks later. They didn’t leave a mess and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting extra stuff is fun.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting extra discounts and perks are fun. Lots and lots of fun. For just a small fee, you can give yourself a discount on most everything BB sells. Extra warranties, extra return time, a free enhancement...what could be better?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super speed compact laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. AI feature is amazing and it is blazing fast. looks compact and light weight. perfect mix of usb c and usb a ports. i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m becoming addicted searching deals @ Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having membership @ Best Buy is great for saving on appliances & electronics, you are guaranteed for lots of savings on brand names items that other retailers won’t offer you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received very good service and checkout was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always friendly people and willing to solve your problem quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Relations suck !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sucks and it’s useful to be a member . I bought some stuff then Best Buy sent me a reward certificate and I used it to buy more items . But I had to return it cos I bought the wrong item . And my reward certificate is gone for long ! They told me it’s promotional and can’t be used again . Well they never sent me a warning with the certificate and even worse I returned this product to the Best Buy store and the manager lady confirmed that my reward certificate would be retuned to my Best Buy account . A few days later when I called the customer service then they told me it’s not returnable ! What kind of customer support is that ! Either it should have warned me with the certificate or the manager shouldn’t have guarented that I would get my reward back ! I will cancel my membership just because of this poor management .

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to reach out regarding your certificate. We can see how not being told this information up from could be frustrating and would be happy to look into this and see what options may be available. You can connect with us via Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review". BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Bad customer service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told i was being charged a fee for a service to transfer my data from one phone to another at the cell service department. I was never asked or told or even mentioned that it was a yearly membership i was paying for that i would have to continue to pay. Overall, bad encounter and service at that store

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, username207! Thank you for sharing your feedback as a My Best Buy Plus™ member! This sounds a bit concerning. Please, be sure to reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review for further assistance. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love having the membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a plus! You get so many deals too and save some money. Geek squad- delivery ~ it covers so many things. Assemble your product if needed. Better to have everything covered for a small amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing membership discounted tv purchase to point that membership saved me more than discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BET buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thanks I get all my goodie toys from your store everyone is very nice.

    I would recommend this to a friend