Customer Ratings & Reviews

This membership is a real Value package. It always notifies you when you have deals and always gives you the best.

I recently became a member of the Best Buy Plus™ program, and I must say, it has completely changed the way I shop for tech products. If you're a tech enthusiast like me, this membership is an absolute must-have. Let me share my experience to explain why. First and foremost, the Best Buy Plus™ membership offers exclusive perks that make it worth every penny. One of the standout features is the "Price Match Guarantee." Here's why it's incredible: I purchased a MacBook Air through Best Buy on a fantastic deal. However, as luck would have it, just two weeks later, the prices dropped significantly. I was initially concerned about missing out on the savings, but that's where the Best Buy Plus™ membership came to my rescue. I reached out to Best Buy's customer service and, thanks to my membership, they promptly refunded me the difference in price without any hassle. This level of commitment to customer satisfaction is truly commendable. Best Buy has earned my trust by standing by their promise, and I now feel more confident shopping with them, knowing I won't be penalized for early purchases. Aside from the Price Match Guarantee, the membership provides other fantastic benefits, such as free expedited shipping on qualifying purchases, which has saved me both time and money. The convenience of free tech support and the ability to extend return periods for easier decision-making are also perks that have come in handy. Another aspect I appreciate about the Best Buy Plus™ membership is the regular stream of exclusive discounts and early access to sales events. These exclusive offers have helped me score some amazing deals on various tech products. In conclusion, the Best Buy Plus™ membership has proven to be a game-changer for tech shoppers like me. The Price Match Guarantee alone is worth the membership fee, as it provides peace of mind when making significant tech purchases. If you're an avid tech enthusiast or simply someone who appreciates excellent customer service, I highly recommend signing up for the Best Buy Plus™ membership. It has certainly made me a loyal and satisfied Best Buy customer!

The value of the membership is great. I’ve already saved $60 with Best Buy Plus!

I recommend this to people who like Best Buy an there deals

While i did love it at first, seems when the glow falls from the petals and the hidden scarcities take in account limitations that there's an even better version and you don't get the return policies the same if you buy from online than in store. found that out after being hospitalized, coming out to return a laptop i was having issues with 2 day after 30 days. now i have a boat anchor of a laptop. But for everything else i would highly recomend getting it .,.,.

We are beginners with the PC world and we're trying to get our son the best quality. Dylan at Best Buy was very helpful and considerate. We appreciate his help so much! We love our membership, it is handy.

Don’t really understand exactly how this works. I don’t shop Best Buy very often as it’s not close to my residence. However they do a lot of in store stock which has been great. So I can leave with what I came to purchase.

I absolutely love my Best Buy Plus Membership! Best Buy has always been our family’s go-to for all electronics and appliances, and the Plus program makes shopping there even better. The benefits are totally worth it — from exclusive deals and savings to faster shipping and amazing customer service. It gives me peace of mind knowing I’m getting the best prices and support for every purchase. Best Buy never disappoints, and with the Plus Membership, they’ve truly taken things to the next level! Highly recommend to anyone who shops for electronics or appliances regularly.

I guess it’s ok…I haven’t really found this tier anything extra special. I should have opted for the more expensive tier that way I could have gotten free service plans with everything I bought.

Was great while I had it. Worth it even if you purchased from Best Buy once a year. I however, do not planning on buying anything for awhile (one year) and saving up money for other things, so I cancelled mine. But I would get this again in a heartbeat, when I am ready to buy from Best Buy again.

Washer and dryer works great and I have not had any problems

Graduation gift for my granddaughter. She loves it.

The Best Buy membership is great. The extended return privilege, level of customer service, the sales and discounts but you know how to pour gas on it? Get the Best Buy Visa card; NOT the store card the Best Buy Visa. every purchase you make regardless of where that is gives you points towards Best Buy bucks (Not sure what Best buy calls this vouchers). Now I use my card a good amount and it is like printing money. I have had my card about 4 or 5 monmths and have already cashed in about 700.00 in Best Buy bucks. I am running out of things to buy! So they issue they, I will call them vouchers. You can combine as many as you want. If you have 200 worth you can buy something for 200 and leave the store not spending a penny. Two weeks ago I used all of my Best Buy vouchers for a juicer that cose 300 plus tax and I spend I think 74.00 of my month plus my Best Buy bucks. That was two weeks ago and I am now back to about 250.00 worth and they expire in a couple months I think. So by the time I start shopping for Christmas I should have about 1k worth as I have a lot of travel coming up over the next 6 weeks. Best Buy Visa = Printing money for Best Buy. LOVE IT

I like that there are member prices and sales, price match and warranty extensions. I still think you should earn certificates with the membership and shouldnt have to have a best buy credit card for that.

These people are fantastic, as they can negotiate the pitfalls of equipment set up! No one is better! We are always filled with satisfaction and confidence when we walk into our local BB!

I thought this membership made a lot of sense for things like electronics as there were incentive kickbacks as well as extended return windows on TVs from 15 to 90 days. Overall it was a good membership; however, the rotating offers didn't line up with what I was shopping at the time making it less valuable in my opinion.

worth the money extended return times discounts and added benefits

I want to take a moment to recognize the outstanding service I received from an employee named Luke at the Best Buy Outlet. From the moment I walked in, he greeted me with professionalism, warmth, and a genuinely helpful attitude. What stood out most was his knowledge, his gentle and thoughtful suggestions, and the calm confidence he brought to the entire interaction. He didn’t push—he guided. And his ability to clearly explain options helped me make a decision I felt great about. Luke is truly an asset to your team, and I hope this message makes its way to his manager. Employees like him make a lasting impression and elevate the entire shopping experience. Please extend my sincere appreciation for his excellent service. Warm regards, MJC

My wife and I have met some of the most kindest folks at Best Buy,Palmdale store from the persons in appliances, to #8 printers, to the Geek squad and we cannot leave out the persons at the cash register, they have all shown that humane touch which is missing in the times we're in. Thanks

It is comforting to have a safety plan with my expensive electronics and the store credit that I got for purchasing things is nice. The sales that I get from being a member don't usually seem to be stuff that I would be interested in, but for others it may be nice.