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Customer reviews

Rating 4.2 out of 5 stars with 40966 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 730 Showing 14,581-14,600 of 40,966 reviews
  • Rated 5 out of 5 stars

    Awesome Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worth it especially if you are go na buy a laptop, desktop or anything that you would like to put a warranty on. Cheaper than just buying the warranty for the item and you get more things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and helps save money. Use often on purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates were very knowlegable and gave good setvice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The older membership stuff was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to avail my best buy membership offers long ago... Of late it's changed multiple times and I don't know or understand the value at all... It would be good if it went back to how it was earlier where I could clearly see points and issue gift certificates.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership provided the opportunity to purchase various electronics and bathroom items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memebetship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real deal. It gives protection to members. Very convenient and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Building a new house and wanted to take advantage of the price protection for my electronics purchases. Guaranteed to get the BEST prices. Can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant salesperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson who helped us was very good. We told him what we needed and picked the exact thing for us. He did not in any way try to "upgrade" to a higher priced piece. Didnt push in any way it would work better. We were thankful for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to sign up for the membership, I had a great experience when making a decision on my purchase. Would certainly recommend it to family & friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad supprot are great. Also, love the pece of mind of getting protection plans on our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Match lower price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved $125. using this membership within 60 days of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sauce!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but this is actually a great deal. Not only did I get $50 off my purchase, I also got $134 refunded from a black Friday sale price match guarantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’re never bored and always surprised by the outc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of our experiences with different Geek Squad have been outstanding. The individual knowledge and personal understanding is always both surprising and even entertaining!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fly a lot for work and I didn't think I'd use it but its actually come in handy when I need to return something outside the non-member amount of days after purchase. Great if you travel often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used all the services available yet, but I do like that they are available if and when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I ever made was getting the membership, I save on almost all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This IS a best buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price for peace of mind knowing your devices are supported and protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New vr and Iphone headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is s real value. Have help thru Geek squad. All my purchases are covered which gives me peace of mind. Definitely referred this to my family to get on their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just started service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to add to this review. Since it is too new and the experience is just starting I have nothing more to say.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Members Plus Price Match Not Honored - Don’t Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was encouraged to do so because the laptop would decrease. In November, it did decrease $300. I went to the app and did what I was supposed to and it said there was an issue so I had to do the chat. I talked to somebody by chat. I talk to somebody by the telephone. I talked to somebody by email a day or so later they tell me I need to go back to the store. I go to the store and they can’t do anything about it so they tell me to reach back out so I keep going back-and-forth. I have wasted hours of my time and it is still not resolved as of December 5. Everyone I talk to you says I need to call this person or I need to go to the store or I need to do it on the app I’ve done all of them numerous times and zero has occurred in $300 is a substantial difference.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you posting about your experience, although we're concerned to hear that you've had trouble getting this price match. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech