Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40966 reviews
(40,966 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome Deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is worth it especially if you are go na buy a laptop, desktop or anything that you would like to put a warranty on. Cheaper than just buying the warranty for the item and you get more things
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Use it often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and helps save money. Use often on purchases
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associates were very knowlegable and gave good setvice
This review is from Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
The older membership stuff was better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to avail my best buy membership offers long ago... Of late it's changed multiple times and I don't know or understand the value at all... It would be good if it went back to how it was earlier where I could clearly see points and issue gift certificates.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Love My Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership provided the opportunity to purchase various electronics and bathroom items.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Memebetship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a real deal. It gives protection to members. Very convenient and safe.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Building a new house and wanted to take advantage of the price protection for my electronics purchases. Guaranteed to get the BEST prices. Can’t go wrong.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellant salesperson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson who helped us was very good. We told him what we needed and picked the exact thing for us. He did not in any way try to "upgrade" to a higher priced piece. Didnt push in any way it would work better. We were thankful for that.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Shopping made easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to sign up for the membership, I had a great experience when making a decision on my purchase. Would certainly recommend it to family & friends.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Member prices, plus unlimited Geek Squad supprot are great. Also, love the pece of mind of getting protection plans on our purchases!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Match lower price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved $125. using this membership within 60 days of purchase.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Awesome Sauce!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical but this is actually a great deal. Not only did I get $50 off my purchase, I also got $134 refunded from a black Friday sale price match guarantee!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We’re never bored and always surprised by the outc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of our experiences with different Geek Squad have been outstanding. The individual knowledge and personal understanding is always both surprising and even entertaining!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I fly a lot for work and I didn't think I'd use it but its actually come in handy when I need to return something outside the non-member amount of days after purchase. Great if you travel often.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
I like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used all the services available yet, but I do like that they are available if and when I need them.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision I ever made was getting the membership, I save on almost all my purchases.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
This IS a best buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price for peace of mind knowing your devices are supported and protected.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
New vr and Iphone headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is s real value. Have help thru Geek squad. All my purchases are covered which gives me peace of mind. Definitely referred this to my family to get on their purchases.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Just started service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing to add to this review. Since it is too new and the experience is just starting I have nothing more to say.
This review is from Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Members Plus Price Match Not Honored - Don’t Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I was encouraged to do so because the laptop would decrease. In November, it did decrease $300. I went to the app and did what I was supposed to and it said there was an issue so I had to do the chat. I talked to somebody by chat. I talk to somebody by the telephone. I talked to somebody by email a day or so later they tell me I need to go back to the store. I go to the store and they can’t do anything about it so they tell me to reach back out so I keep going back-and-forth. I have wasted hours of my time and it is still not resolved as of December 5. Everyone I talk to you says I need to call this person or I need to go to the store or I need to do it on the app I’ve done all of them numerous times and zero has occurred in $300 is a substantial difference.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi there! We appreciate you posting about your experience, although we're concerned to hear that you've had trouble getting this price match. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
