Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40928 reviews
(40,928 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Value and Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus membership has been completely worth it. The member pricing alone has already saved me money, and having access to fast shipping and exclusive deals is a huge bonus. The added protection and support from Geek Squad gives me peace of mind whenever I’m buying electronics for my home and family. Overall, it’s a solid value that makes shopping at Best Buy easier and more convenient. Would definitely recommend!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth Every Penny…Especially for Big Purchases!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the My Best Buy Plus membership for a while now, and it has absolutely paid for itself, especially when buying larger appliances. The member-exclusive pricing, free 2-day shipping, and extended return window are incredibly helpful, but where it really shines is the extra savings on big-ticket items. I recently needed to replace a couple major appliances in my kitchen, and saved a significant amount just by being a Plus member. Combine that with the added peace of mind from member perks like early access to sales, and it’s honestly a no-brainer if you shop at Best Buy more than once or twice a year. Highly recommend!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Fantastic way to save $ through membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real value deal. Also gave me the option for a price match so I didn’t have to wait for the next sale period. Highly recommend!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Wasn't Sure About This?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure about getting this option. Thought it would just be extra money, and unwise spent money, but now glad I made the investment.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great price for great perks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title sort of says it all, can’t be the price for what they offer.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had my membership very long. However, the people I have spoken to about my delivery, have been wonderful people. My delivery was very smooth. The men that delivered and set up my range ( Jeremy and Shawn ) were so helpful, and very polite. I received a "Manuel" but it has no Operating instructions, only how to set up and claen my range. I'm learning how to use the control panel and having to learn what each function does. I contacted Best Buy and told Ruby what i needed. She sent me the Manual but it was the same thing I have. I contacted Whirpool on line but when I entered the model # as requested it said there is no such model. So here I am, trying to learn on my own. Can't imagine why operating instructing are not included with the product. Any help would be great, please.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Dissatisfied customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy in Waco did a good job. I hate the tv I bought. The color is terrible. I have tried to adjust it every way possible but it still looks bad. The picture in the store was beautiful but not at my house. Very dissatisfied with my choice.
This review is from Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Having concerns with not viewing the right color on your television can be difficult. We do offer professional color correction to get your television looking it's best. Reach out for support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy)
Rated 5 out of 5 stars
Roku 65" smart color TV and sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV and sound bar are great. Wonderful color. Easy to use.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional quality which fills the room with sound.
This review is from Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
In store bill pay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop putting new employees on front registers. This woman asked for everything but my 1st born child after I handed her my card and drivers license. Never had to answer so many questions to pay a bill. Then she had to call for assistance to process my check ( as if I would hand HER cash). I decided to pay the entire balance to keep from going through the same ordeal again.
This review is from Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! It can be frustrating when a new employee takes a little longer than expected to process a payment. If you would like to formally document your visit, please reach out to our team on social media. We can be found at: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).
Rated 5 out of 5 stars
Membership Fanatic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a Best Buy Member for over a decade and the program continues to deliver great value with exclusive deals and reliable service that make tech purchases easy. I love the added perks and member pricing. It’s definitely my go-to choice for all electronics and home upgrades.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value for price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value product, best picture best sound no wonder OLEDs are best Tv
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership is excellent for tech lovers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a tech lover Best Buy Plus is a must! Best Buy Plus enhances your benefits by combining exclusive savings with reward points, making every purchase more rewarding. Members get early access to special sales events and exclusive promotions before being publicly available. This can be a game-changer during major shopping seasons like Black Friday and Cyber Monday. For just $49.99 per year, Best Buy Plus easily pays for itself with one or two big purchases. Whether you’re shopping for the latest gadgets, home appliances, or gaming accessories, the exclusive discounts and free shipping make it a smart choice for tech enthusiasts. If you’re someone who frequently shops at Best Buy, this membership is a no-brainer. It offers convenience, savings, and peace of mind, making every shopping experience smoother and more rewarding.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Benefits far outweigh the initial cost. Would highly recommend
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy yearly membership
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!! Lot’s of perks and discounts. Definitely worth it
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Best Buy Totaltech member for a few months now, and overall, the experience has been positive. The membership offers a variety of perks that make shopping at Best Buy more convenient and cost-effective. One of the main benefits is the free shipping on almost all purchases, which has saved me quite a bit on delivery fees, especially for larger items. The 24/7 tech support is also a great feature, and I’ve found their customer service to be helpful and responsive whenever I’ve needed assistance. The exclusive member discounts are another plus, though they vary depending on the product. I’ve scored some decent deals on electronics that I wouldn’t have gotten otherwise. Additionally, the extended return window is a nice safety net, giving me more time to decide if I’m satisfied with my purchase. However, the membership comes at a cost, and whether it’s worth it depends on how often you shop at Best Buy. If you’re a frequent buyer of electronics or appliances, the benefits can quickly outweigh the membership fee. But for occasional shoppers, it might be harder to justify the expense. Overall, Best Buy’s membership is a solid option if you frequently shop there and want to take advantage of the added perks.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent great refrigerator! Very quiet and the cooling and ice making as well as the storage inside is excellent!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Nothing to think about, just buy it! Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this membership really does have a lot of beneficial options to it. The fact that you have 60 days to return, something is phenomenal. It gives you enough chance to actually see if you like the item and if you don’t like it, you can return it, but you have enough time to find out. To return window to and price matching ability is also a big bonus! 60 days and the item goes on sale you get the difference wonderful! Geek squad attention if needed is an absolute bonus too!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trust all Best Buy items great support and warranty
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my TV's. I would have gave a 5 but trying tobtrack which TV it was became very hard to do.
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friend
