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Customer reviews

Rating 4.2 out of 5 stars with 40941 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 40,941 reviews
  • Rated 3 out of 5 stars

    Not really able to use Best Buy Plus features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, most of the time it's a great feature as we get longer times to review items, and return windows. I was trying to purchase a Video card recently and each time I was lucky enough to get one in my Card they would charge my Credit Card, then 5 minutes later Cancel the order. This happened like 5 times. I called customer service and was told that was nothing I could do but to keep trying. Telling me to use a different Card or some other means. I believe they were treating me like some Auto Buy Bot for those GPU's even though I was a real person with a Plus membership and calling them on the phone. Needless to say, I had to purchase the GPU from Amazon instead. Also tried to purchase A TV and same problem, Warranty was $500 to extend but Samsung provided a free extended 4-year warranty, so again did not purchase from Best Buy. So this year, I have not used my Plus membership due to not being able to purchase anything without the orders being canceled. I may let it lapse this year, and if I need another high-dollar Item, repurchase.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear you haven't quite been able to take advantage of your membership benefits. For support with your questions or concerns, feel free to give us a call at (888) BEST-BUY or (888) 237-8289. You can also connect with us on on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to have just in case! I would definitely recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased along with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer with the help of my son and the membership was purchased at the same time. I am not sure how often I will use it due to being older but it is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus™ Membership Review: Great Value f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the My Best Buy Plus™ membership for a few months now, and it’s been totally worth it. The biggest perks for me are the free 2-day shipping and exclusive member-only deals — I’ve already saved a good amount on tech and home gadgets I was going to buy anyway. The extended return window is also a nice bonus, especially during the holidays or when I’m gifting. It gives some extra peace of mind. I’ve even gotten early access to some sales, which helped me score a couple of hard-to-find items. If you shop at Best Buy even a few times a year — especially for electronics, appliances, or gifts — the membership pays for itself. It’s not as expensive as Total™ membership, but you still get meaningful benefits. For me, it’s a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup and data transfer services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services were very responsive and timely as a part of all interactions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice I’ve made!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really comes in handy because not only do it keep you up to date with all cool new and old products, sales, but most of all it helps you save money while gaining rewards at the same time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great value. Gives you extended return times and price protection and other benefits. I use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ease of use, value for money product by apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treat us like gold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member plus should give us better pricing on electronics and tv. I’m a member plus and people that don’t have it getting the same price. When things go on sale with should get a better deal then the nexts. Beside that. I have no problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Celular galaxy s 24

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good phone in all durable sturdy and has all the features I look for in a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount and installation with the Geek install crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A valuable Membership for Frequent Shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got a Best Buy membership card, and it has been a great experience so far. Using this card, I’ve received some really good discounts on my purchases, which helped me save money on electronics and accessories. The process of using the card is easy and convenient, and I appreciate the extra benefits it offers. Overall, I’m very satisfied with my membership and would definitely recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nets value each time it's applied to a purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have made good use of our Best Buy Plus membership on several occasions and found it to be well worth the membership fees. It is a great way to support one's technology purchases, knowing that one's purchases nets double the value each time, in terms of product . It's a smart choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of working with a superb Best Buy employee whose name I wish I could remember. I purchased the Sonos arc and subwoofer . I was a little hesitant but the employee made me feel safe purchasing the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this laptop, one of the best laptops I ever used would recommend this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because I can get an access to discounts.. thank you for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very grateful I got my Best Buy plus membership for $25. I have been enjoying the 60 day return policy and membership pricing as well and I’m looking forward to utilizing these deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love saving money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, my wife and I were going to decline this membership. However, our LG representative salesman encouraged us to go ahead and purchase it, with the anticipation of potential price matches down the road. To date, we have lowered our purchase price by $200. So even with the roughly $50 membership price, we are net positive $150. We are glad we purchased the membership.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great benefits for the price

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended return period is great, being able to spend time with the items I purchased and find if they’re suited for me gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camden was super! is super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow! a no brainer as phones always need help ,plus to know you can add your home computer on this policy a no brainer. and Cameda let me know my apple laptop is also covered, Cam explained how we will return this laptop to add it on the correct purchase date.PS will not go to see geeks inless its Cam..

    I would recommend this to a friend