Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40941 reviews
(40,941 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
I love my membership and use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a scooter for my grandson. The purchase was smooth the staff very helpful. I love the membership. Highly recommend.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Low price guarantee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for itself already with low price guarantee good idea to purchase
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Favorite Way to Save at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a My Best Buy Plus™ member for a while now and I’m very satisfied with the benefits. The free shipping and exclusive member pricing have already saved me money on several purchases. I especially like the extended return window, which gives me peace of mind when buying electronics. The program is easy to use, and customer service has been very responsive whenever I’ve had questions. Overall, it’s a great value for anyone who shops at Best Buy regularly!
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Initial experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than our initial purchase, we have had no other experience with Best Buy. The initial install and support of our 65 inch TV was questionable at best. Had to go back to the store to get some issues fixed. Sales people were good, but not so much the techs.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 4 out of 5 stars
Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the membership. I needed it today to have one of the Geek Squad check out my recently purchased laptop. It was so helpful to discuss some of the features and perhaps some of the possible issues with the laptop.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Dash cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in enroll membership that was work for security camera but isn't working for dash cam
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth Every Penny – Great Perks and Savings!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been really happy with my My Best Buy Plus™ membership. The benefits definitely make it worth the upgrade. The free 2-day shipping has been super convenient — no more waiting around or paying extra for fast delivery. I’ve already used it several times, and everything arrived on time or earlier. I also love the exclusive member deals. I’ve saved a good amount on recent purchases, especially during special sales events. The extra extended return window gives me peace of mind, especially when buying higher-end tech. If you shop at Best Buy even a few times a year, this membership pays for itself. Between the shipping, savings, and extended returns, it’s been a great experience overall. Highly recommend it if you’re a frequent Best Buy shopper!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership keeps me coming back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good value if you’re a tech person, it gives me the option to buy all the accessories I want with my devices with the money they give you back when spent, that’s rad
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Definitely Worth It—Saved $250 Instantly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for the Best Buy Membership when I bought my MacBook Pro 16” in early April 2025 and I’m so glad I did! A few days later, I received a text from Best Buy that the same MacBook went on sale during the Easter holiday. I went back to the store and asked about the price match benefit, and they honored it right away. Within 12–16 hours, I received a $250 refund through a certificate. The process was super easy and smooth. It honestly felt like getting rewarded just for being a member! I highly recommend getting the Best Buy Membership, especially if you’re planning to make big purchases. You never know when the price might drop, and this perk alone already made the membership worth it for me.
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Need to have to make it work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my First Membership with Best Buy. Employee offered it and product I bought ( Netgear Modem ) cost a couple bucks less with membership added on
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Another subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely can save you some money on purchases here and there but, it is another subscription you must keep track of that can cost you more than you save through out the years
This review is from Yearly Membership
No, I would not recommend this to a friendRated 4 out of 5 stars
mem ship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership helped get me help with setting up microsoft quickly.
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has some great advantages when making big purchases.
This review is from Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Plus Member Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No review even needed!! If you haven’t done this and are an avid Best Buy customer, pay the $50 a year!! It’s sooo worth it!!!
This review is from My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best card
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Best Buy card ever You can buy everything you want
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
65 inch Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase! The TV has a very good picture and glare free
This review is from Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed being a plus member for the included discounts and extended return widow just wish they offer some geek squad at this price point
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Apple Watch story
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into Best Buy to purchase some rear channel speakers for my surround sound system, after getting all the information from your sales staff he helped me locate the speakers I needed but they were no longer available so he helped me with finding info on some that would work but unfortunately not from BB, so I inquired about a Apple Watch is which he was extremely helpful answering all my questions so I purchased the apple 10 series watch and couldn’t be happier! Plus my membership saved me money!
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been loving our membership so far. Bestbuy is the best with their customer service and always willing to help. The membership brings amazing benefits :)
This review is from Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an extremely inexpensive piece of mind for most any purchase.
This review is from Yearly Membership
I would recommend this to a friend
