Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 40,947 reviews
  • Rated 5 out of 5 stars

    A Fantastic Shopping Experience at Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of shopping at Best Buy, and I must say it was an outstanding experience from start to finish. The store layout was well organized, making it easy to navigate through the different sections. The staff was not only knowledgeable but also incredibly helpful and friendly. One of the things that stood out to me was the vast selection of products available. Whether I was looking for the latest electronics, home appliances, or entertainment systems, Best Buy had it all. The variety of brands and models allowed me to make an informed decision based on my preferences and budget. The customer service at Best Buy was top-notch. The staff members were readily available to answer any questions I had and provide expert advice. Their patience and willingness to assist truly made the shopping process enjoyable. I also appreciated the convenience of the online ordering system and the option for in-store pickup. It made my shopping experience seamless and efficient. The prices were competitive, and I felt that I received great value for my money. Overall, I highly recommend Best Buy to anyone in search of quality electronics and appliances. The combination of a well-organized store, knowledgeable staff, vast product selection, and excellent customer service made my visit a positive and memorable one. I will undoubtedly return to Best Buy for my future tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good membership, cashier was very knowledgeable! I recommended it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasn’t able to use my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went fine glad idea was in stock. Was unable to use my membership because I put the idea in my grandsons name . Plus cashier said I did not a discount before I put it in his name. So what’s the since having a membership. ????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best membership ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for My Best Buy Plus a few weeks ago, and it’s already worth it. The free shipping and exclusive member deals have saved me money on several orders, and I really like the extended return window — it makes big purchases feel less stressful. The checkout process and app integration are smooth, and I appreciate getting early access to certain sales. Overall, it’s a solid upgrade for anyone who shops at Best Buy often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple products with great appreciation for solid quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We bought a membership along with another purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While purchasing a new TV, the sales agent convinced us to also purchase a membership, as it saved us money on the purchase of the TV. We have yet to use the membership for any additional purchases and are uncertain if we will renew. However, if we do need to make a major purchase before the membership expires, we may renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv grafic, sound, etc.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv quality is very good, love the sound of it, the grafics. The delivery team was great very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership unlocks a lot of great things!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is definitely worth it, especially if you buy more than one item every once in a while. The value of the exclusive promotions that are offered to members only has already exceeded the cost of my annual membership for me. The increased return period also lets you make sure every part of the products you purchase are perfect for you. Definitely worth buying if you shop from Best Buy often!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Really good Membership

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love the membership! I find so much value in it and I’m sure you will too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny for the peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the membership and it has already paid for itself. The exclusive savings are great, but what I really value is the extended return window and the free shipping. It just gives me extra peace of mind when shopping. Best Buy’s service has always been reliable, and this membership makes the experience even better. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . It is exactly what I needed and at a reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee at the store informed me about this and all the perks. Glad someone told me about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan if you frequently shop at Best buy or buy high ticket items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it basically for free, so I can't complain

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the membership with a reward certificate that was about to expire, and I'm getting a bit more than I paid for. Unfortunately, three or four months later, Best Buy started exiting the DVD/Blu-Ray/4k media business and reducing the new vinyl records they bring in, just like they'd exited the CD business several years ago. I used to stop into the local store weekly to buy new CDs and movies and made frequent online purchases. Now I'm an occasional customer, once every couple of months at most. Would I buy the membership again? Sure, if I had a Reward Certificate that I had to use. But I don't buy enough new tech items anymore to make it really worthwhile otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great cause I can save money with delivery to my house when I get stuff I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially if you forget to return in the time frame like I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop save get the best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a xbox series x with memory expansion plus a switch 2 saved some money. Employee was super helpful and professional. Will definitely shop here from now on for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are numerous advantages to being a plus member. You can check it out in the description of the program. Well worth the $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership if you shop at Best Buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership to have. Easy to use. Good discounts. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Providers so many benefits

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price and it come in handy when you buy new products.

    I would recommend this to a friend