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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 268 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the My Best Buy Total™ Monthly Membership for its overall performance. Customers feel that everything about the membership is awesome and good.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 268 reviews
  • Rated 5 out of 5 stars

    Good sh!#

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you not join, the value is too good to be true.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basically, too much hassle.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the cost, hassle and frustration when you have a problem. I could not reach the local store by telephone just to ask a question. Going online resulted in dead-end discussions with offshore "agents". I finally packed up my non-functioning devices and traveled to the store where one of the Geek Squad guys was helpful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deferred pay is a great plus for rhis purchase. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Best Buy. I enjoy the electronics coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy total

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a piece of my, no worries. Best buy total has me covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your appliances and devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Members pricing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get great protection on all your investment and special deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reward

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use the reward app yet but reading upon it seem like great deal

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many exclusions!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many exclusions. Mold started growing inside washing machine door (the clear part attached to the door). I always keep my washer ventilated and dry when not in use. Not covered under plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for purchase it’s a must for all purchase…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't regret it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guaranteed satisfaction, or your money back. I highly recommend it. A huge plus value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this store it’s amazing,everything is cool and perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased items from bestbuy for years and love the store and people.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually they don’t even deserve 1 Star , the deserve zero star , this is the second time with uncertified service . I don’t recommend anyone to buy anything from them, they are not reliable at all .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it could cover more then two items/products a year but it does have its perks!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'm Betting You Won't Post This!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could, I would give your customer service 0 stars. You can't reach anyone, you don't answer your emails (what are you afraid of?), you don't tell me what I am reviewing, you have no phone number that will answer . . . Want me to go on?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ring door bell unite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having trouble in set up and direction. print on direction is extremely small to read

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unsure

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May not be good value for money auto payments continue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible service that offers no benefit, especially not the one it’s supposed to and that it to fix your purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed and unhappy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it quite stressful. I cancelled because I could not get a one payment deal. Making these small payments every month was a drag.

    No, I would not recommend this to a friend