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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,304 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Best Buy Yearly Subscription

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep this yearly. Keeps from having to buy Warranties on each item you purchase from Best Buy as long as you keep the Subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for recent home buyers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased several kitchen appliances, the subscription paid for itself with price matching, member deals, and the extended warranty. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why Charge a service call when it was free?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but now the last time that I called, they require a service fee in order for the tech to come out. Before then, there was no service charge for someone to come out. I think that there should not be a charge if you already paying a yearly service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job always, I have been using them and for over 2 years going I have never been disappointed either reinstalling or any other service simply the best

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Best Buy stands behind their products!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Best Buy protection more than once and it has replaced a tv! Also use Geek Squad from home a lot as well as drop off for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Honest thoughts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the plan. makes life so much easier. Everyone should get it making a big purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is excellent, they are very helpful staff. I gone to best buy quite a few times regarding my computer and printer they have solved my problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection agreement

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of purchase, we did not feel we would really have a need. This year, we have used it twice and found it beneficial.

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection and added benefits. External longer return time. Free installation. Yea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rewards……………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me the peace of mind that if any problems arise I can call and get assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment in protection for all of our electronic gadgets. Keeps our computers running perfectly without wondering if we should take them in.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    The best protection plan ever.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this protection covers all the electronics in my home, and not just the ones I bought. This is an amazing full coverage protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    TOTAL-LY Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must, on any purchase. Worth every penny. On top of receiving amazing offers, first chance at the sales, you get free shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy totaltech

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Best Buy protection program. When we need it, it works great, and the team is excellent to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Assurance Plan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total gives me peace of mind. I get Apple Care free with my Apple purchase, discounts on purchases, installations and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Total Tech Club

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Membership Club Is Great to be a member of and makes life easier when I have computer problems I HIGHLY RECOMMEND this program to all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pete

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing if you need assistance or looking to safe a few more dollars on your purchases this plan maybe right for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost. Great peace of mind. Warranty and service if needed is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you shop at best buy often its worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are planning on buying larger items the delivery and install is worth it alone but then you get warranties on everything so its well worth it.

    I would recommend this to a friend