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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,304 reviews
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    Love the convenience.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient! I have already had many ring camaras installed as well as TVs mounted in the wall. Dishwashers. And microwaves

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Total Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with Best Buy Total Tech. I really liked the support that comes with the membership, and the discounts are great to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very much worth it for someone who is confident shopping at Best Buy. I've shopped here for years but they seem to keep improving. I love how they have expanded (at least it seems that way) their appliances selection. Total Tech is one reason I chose to buy my washer there, in addition to any computer accessories, for Geek Squad Assistance. They are now my go to store for products because it makes "My Total Best Buy" subscription worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sounds like a lot, but it’ll change the game!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic deal for tech fans! I especially love their No Nonsense replacement policies for malfunctioning products. I personally use this policy to save so much money on buying Xbox Controllers that eventually get “stick drift”. All I have to do is bring the malfunctioning controller back to the store, and they will replace it for free(plus any extra if the replacement controller costs more than the returned controller). I highly recommend this subscription for anyone looking to get the most out of their technology!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech to Best Buy Total

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with the Geek Squad Total Tech membership, and I expect to be just as happy with the new Best Buy Total.

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    Totaltech helped a lot.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great year of using total tech. Helped a lot with free installations of my appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Total Package

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this. Its always great knowing that I have this to protect my stuff and myself and its been totally worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service several times and i have not complaints. Every time they deliver professional service and is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Something you didn’t know you needed…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech membership was something I never thought I needed until I needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so good knowing that I have Total Tech to help me with all of my needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worth the cost

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, knowledgeable squad, reliable service come on time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lil

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever ever ever the geek squad total Tech membership if you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long-time customer. I am always satisfied with your services. I can easily find the item I want at a reasonable price. Keep it up. It is good and Reliable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Total Care

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it! I got this for computer protection and updating, and it also helped when my microwave crashed! Great package value!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    A must

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program to invest in. Covers everything and you wont need to buy extended warranties on everything you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To many computers no fear Best Buy Total is here.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey I know I'll never win anything but I still have to be honest. Being Best Buy Total member is something I would never live without. I've been a member for almost 6 years and it has really paid for its self.

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt know what I would do without such. With my membership I was able to get an incredible stereo installed for free!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go get it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program, very happy with the services provided and discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! The warranty that comes with practically everything you buy makes it a no-brainer plus additional savings too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must have at this point.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for a tech and gadget fan. A good way to protect what you have purchased.

    I would recommend this to a friend