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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,304 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well Worth The Money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Total Yearly Subscription is well worth the money and then some!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    I would definitely recommend! It has saved me $

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my membership comes with 24 months of coverage for FREE!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes things seamless, Takes care of the whole family, well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great full

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was wonderful and patient woth me and my son asking questions. Gave me info i didn't know. Suggested i get a protective cord. For my tv. And i ordered right away..thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is how it is, if you shop at best buy as much as I do best buy total is a non negotiable. Having all the warrenties and the help is amazing. I have had the geek squad come to my house multiple times when I had certain trouble shooting issues. Also the are MANY deals throughout the year that you only get with Total. If you are big into tech definitely get this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protecroon plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the protection plan. Hopefully it will be of good use when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great computer. Works fast and very reliable. Outstanding!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when issues come up with electronic devies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is Sexy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great deal for anyone who likes their items fully covered and threw benefits of having professional installation which is included in this plan. I've never had any issue returning items on this plan. I had a great experience with the installation of my 77" OLED LG television. I professional get everything I can from best buy as they do price match guarantee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simplify your life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable knowing I'm covered & saving money. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this for everyone to buy for the inexpensive yearly fee totally worth the money I’ve had it four 4 years and had to use it 2 times and it was totally hassle free and we’ve purchased many things from BestBuy so out of all our purchases only needing to use it 2 times speaks volumes of the quality of products Best Buy sells

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Total coverege

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like because y cover all your product, you can repair in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. We also bought a wireless charger pack and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chose to buy Total Tech

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tech person told me about Total Tech during a house service call. That’s when I learned how much of a savings and benefit it is to have this. I do buy more items at Best Buy now so I can benefit from my Total Tech. I use to look for the cheapest deals, but in the long run, when something goes wrong or I need someone to come out to my house, it all pays off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rewards

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great saving great rewards what more could you ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great deal to provide protection for all your covered devices and it has the added benefit of providing discounts on any new purchases from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need some assistance and this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yes yes yes

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not understand the true value UNTIL we bought our dishwasher

    I would recommend this to a friend
  • Pros mentioned:
    Installation service

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service bought an double over and they installed for us in 1 week

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Total support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy total helps protect the devices and can buy any item risk free

    I would recommend this to a friend