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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,304 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator needed a new ice maker two different times. Best buy replaced it both times no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class treatment.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Great support. Accommodates customer wishes. Easy exchange when necessary. Anxious to save money. I had a problem refrigerator and Best Buy both replaced the refrigerator and discounted it as it had gone on sale in the meantime. They did the same with 3 Fire sticks I had purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have if buying a lot for new house

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved having this. It is a bit expensive but if you’re buying a lot of things at one time like we did the peace of mind and the savings alone make it worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan Love the service and people Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My total tech subscription has saved me so many times on all my products issues. The tech team gets me in to fix my stuff in a timely manner and always are able to fix

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it with issues with laptops. It has paid off!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Worth it for some

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe worth it if you find yourself taking a computer to the Geek Squad frequently. It's nice to have the coverage for all purchases while being a member, but I never had a need to use any product protection plan.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome addition in life

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is completely worth it for tech lovers out there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Uitz

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is good and all your electronics are cover

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best in the industry

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go. The best in the industry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech is awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly really like being a TotalTech member. There is free shipping on every order with no minimum, and there are many products that you can get discounted! To really make the annual price worth it, you probably need to be a bit of a tech junkie, but otherwise I definitely think it is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was as it described and as it was expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ahopping made easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to shop, chat, compare and buy wothbcinfudence.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to understand .Will tell everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems so far. The Squad is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Total Tech support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all electronics and provides peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Winderfull product, I definitely recomend this item,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Making it better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every penny once you get through "setting the appointment" up. Could be a challenge. Service people are usually on time, courteous, and knowledgeable or honest if someone with additional experience is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Total Rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never miss a beat. It covered everything I had

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deals and service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have made everything easy, quick, and pleasant

    I would recommend this to a friend