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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,304 reviews
  • Rated 5 out of 5 stars

    Best buy total subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to know you get lower prices and technical help, even geek squad visits with this subscription. I only bought it because of the free installation it provided for my TV. For 1 year it is a little pricy unless you need a large installation to make it pay off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the confidence having my purchases warranties provides me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total At Ease

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your gadgets is crucial due to financial cost, devices lifecycle, and environmental impact. My Best Buy Total offers this peace of mind and more. The value and functional significance provides assurance over all or some of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing subscription! I have 7 children who tend to break things in ways I could never imagine. But with the My Best Buy Total I can have no worries and still sleep at night knowing that my valuable electronics and appliances are protected at one amazing value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart people save money with this plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely great plan and i am a witness that this plan can save you a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy Membership means a lot of savings and world class support. I am amazed with the benefits 2 yrs of accidental protection for all the puchases made at best buy as long as the membership maintained means purchases are protected and nothing to be worried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program if you expensive products

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program if you buy more expensive technology and appliances via Best Buy. One plan cover them all if you renew annually! No reason to buy and pay for separate coverages for service on appliances! Response on service calls has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep in mind you have to renew each year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get this if you purchase alot from here. Especially for T. V and computers. They do charge additional fees now as well. So be prepared to pay more to exchange the item even with this plan. Kind of expensive but worth. You do have to renew it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year with My Best Buy Total. Every time I have had to get help, any agent is available to troubleshoot. The one time my problem could not be fixed, they sent an agent to my house to troubleshoot and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea saves money from buying warranties fro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever. We did buying warranties for every item. Pretty much anything you buy through them is covered. Your phone. Your washing machines you're freezers TVs. This encourages me to buy all my items from Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the geek squad team came out to help me with my tv when it wasn’t working. They’re kind and respectful to my house even put shoes cover on. The Best Buy total is awesome 100% recommendation it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total is worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the services this provides to me and highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is a total necessity!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service several times in the last few years. Best Buy total tech has assisted with 2 laptops, a television, and the Wifi on the washer and dryer. They are always quick to respond and are patient when they explain things. I recommend this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service like the service make to us I really come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Casher

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was excelent place and excelentpeoples i buy all my electronics in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE my total Tech at Best Buy. I think if you purchase electronics you would be crazy not to have it. every electronic you buy comes with a two year "bumper to bumper" warranty and they mean it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nessasary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without Best Buy TotalTech. It's a no brainer, almost all your purchases are covered with insurance for 2 years automatically with every Purchase, also you get 24/7 Geek Squad customer service. What's not to love about that? It's worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total plan is amazing. Got quick access to geek squad. Everything I buy comes with a 2 year warranty and gives me 60 days to take it back if I don’t want it. Highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of, if not the best purchase I’ve ever made. The peace of mind knowing I can call to get support on any product I purchase is priceless. Also, I get Apple Care at no additional charge on Apple products I purchase at BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always had the best warranty with applicance and electronics. Geek squad has always been super helpfull. Will gladly pay for this every time.

    I would recommend this to a friend