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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,304 reviews
  • Rated 5 out of 5 stars

    A worry off my mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceedingly helpful. Got my new laptop fixed when a part needed replacing. I was informed and talked through every step to getting it fixed and sent back to a store for pickup. I'm not worried about my devices or purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription is a must have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a subscription to this is a must have, especially if you have multiple devices and don't want to pay extra to get it fixed. Definitely plan to renew on a yearly basis, it's worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my Total Best Buy subscription for all the amazing discounts and deals that come with it..I buy all my appliances and tech from here and saved money and as long as you have it your warranty needs are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SERVICE AVAILABLE! LOVE MY GEEK SQUAD!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM A TOTAL BEST BUY CUSTOMER. THE SERVICE IS AMAZING. I WILL BE RENEWING MY MEMBERSHIP AGAIN AND AGAIN, IT IS TRULY WORTH THE MONEY! JUST PICK UP THE PHONE AND YOUR ASSISTANCE IS AVAILABLE IN SECONDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bust Buy Total

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take advantage of my Best Buy Total, gives me get protection for my computers and appliances without having to purchase extended- and if I have a problem I just give them a call or bring it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend my Best Buy total yearly subscription if you make Best Buy your go-to store. In my experience, they sell good quality products but then life happens and you'll be glad you have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all of our appliances and electronics from Best Buy because of Total Care. We had a small issue with a microwave and a tv. Both issues were addressed immediately because of this service at no additional charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for years, Love it!! They are all so helpful in whatever problem you may have!! I highly recommend this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I have the support and great customer service is very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe and secure with Best Buy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never be without my Best Buy protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves $$$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our total tech saved us a lot on 3 appliance deliveries and installs, along with the haul away of all 3 old appliances. Plus, it covers our new appliances as well as other existing appliances during our membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice to have the protection plans on all my purchases. It’s such great piece of mind to know I’m always covered. Free installation and tech support is just an added bonus!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Served its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got so I could secure a PS5. Cancelled after my year was up, I don’t spend enough to make my worth the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With best buy total tech membership comes the peace of miind that product purchased will be delivered and installed by the best professional. The delivery was on time. Can not ask for anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it already.......and thank yourself later

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this since it came out under the other names. If you buy electronics or appliances, this pays for itself with the extended protection alone. Shipping, extra savings, support, installation, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They changed alot of rules for the new membership but its a better buck for your money more lead way then they had more time to return if you find it cheaper they give you the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value over all the discounts are great especially during the holidays. The peace of mind of having my investments covered is great. I’ve already used the services twice and have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with AppleCare+ on top of if you need any software of hardware fixes. I called Best Buy and they were able to support me right away which was great! One of the best customer support services I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection think it’s so important at least for me at the sense of security is important that somebody’s gonna help me take care of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Membership Worth Having

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech pays itself once you consider how many times youve wished you had gotten the warrenty. Service is expedite and prioritiezed to make sure youre up and running in no time with their automaric coverage.

    I would recommend this to a friend