Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,304 reviews
  • Rated 4 out of 5 stars

    Why not

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I blught two galaxies 22+ and ultra. They trade the ultra when camara broke. They replaced screen on 22+ wasn't offered a trade in option when intook the 22+ screen had a little deffect. Other then that good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice to have the protection plans on all my purchases. It’s such great piece of mind to know I’m always covered. Free installation and tech support is just an added bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL.... GOOD PRODUCT SO FAR

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE RENEWED MY BEST BUY TOTAL YEARLY SUBSCRIPTION ONCE AGAIN, JUST BE SURE THAT YOU UNDERSTAND THE APPLE CARE COMPONENT OF THE POLICY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They changed alot of rules for the new membership but its a better buck for your money more lead way then they had more time to return if you find it cheaper they give you the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the membership. If you are unsure

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t understand the importance of this Membership but the savings are great! I’m home set up of any tv and mounting free amongst the total tech pricing for members. Got my TVs as a price non members could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe what all is included. It's worth every penny, plus free home delivery is great when you buy a larger TV...and install is included. I used it a few times and will renew next year as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the confidence having my purchases warranties provides me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech - Great Product, but . . .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech has been a great product/ service offering. There are major changes coming which may lessen this product and make it not worth it. This may also negate the extended warranty offers in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been members of Total Tech for 2-3 years now and love it. Geek squad protection is great and all Apple products get Apple Care for free! Also, the extended return time is a huge bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Casher

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was excelent place and excelentpeoples i buy all my electronics in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This total tech membership is super legit. Especially if you’re a techie like myself. I have already saved enough money on my purchases to offset the cost of the membership. Totally worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to haveTotal Tech

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Best Buy Total so many times within the year for laptops,phones and home appliances as well as tv. Great to have the experts at Beat Buy helping through Total Tech .They always come through .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad We bought it!!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my Best Buy Total when we had the new stero put in our truck and have kept it us since. We got free install and we get free shipping on ordered items. More than pays for the cost of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total is worth it!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the services this provides to me and highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying Makes Easy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well deserved product package for interested potential customers and all who patronize Best Buy stores to subscribe Best Buy Total membership for all kinds of products purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly protection membership

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program and the yearly subscription is totally worth it just knowing we're protected on our purchases even after the warranty period is over is so great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection think it’s so important at least for me at the sense of security is important that somebody’s gonna help me take care of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership ever. You need this if you’re a Best Buy customer. Check the perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experiences

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a wonderful experience shopping at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved over $200 with the TotalTechMembership, definitely worth the purchases just with the savings alone.

    I would recommend this to a friend