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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,304 reviews
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with our salesman…He was very knowledgeable and answered alll the questions we had…I will definitely shop here again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this you can have the Geek Squad come to help you with any problem you have with your tv. They are competent, friendly and are great at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend my BEST BUY total to everyone. It has served me well with my computer, car and home stereo systems. Great service with knowledge and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I have the support and great customer service is very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! The 30 day price match is worth it alone never mind the Geek Squad and the option to have a professional wall mount your TV or Monitors, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The annual fee charged for membership at the Best Buy stores is worth its value. This is my 3rd year using the Membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty nice to have. I just can’t afford it. Free geek squad, discounts are nice for stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have for the price. People are always helpful, detailed, and get the job done. I've had little problems solved an dbig problems solved. A great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally keep renewing this because it enables me to work without worrying that if something goes wrong, I will be out of luck and lose money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you have lots of item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever my Samsung Watch started lagging and slowing down, I took it to my nearest Best Buy. After inspecting the item, they gave me a new watch which works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the deals and perks you get with Best Buy. Totally worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way of getting your extended warranty for all of your purchases. I am kind of bummed about is thay you can only return 2 items each year of it's breaks etc..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My best buy total was amazing!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total was so helpful. They really knew how to get the job done. I loved being able to call anytime I needed support. Top of the line service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know your covered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. It might sound expensive at first but if you think about the products being covered for repairs for two years then it gives you great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe and secure with Best Buy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never be without my Best Buy protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional yet friendly and explains everything they are doing. When questions are asked, they are answered in understanding terminology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not recommend more!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overwhelmingly worth the cost. Having it not only gives you discounts when making purchases, but is there for all your tech needs. They have saved 3 of my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech offers the best bang for your buck. They definitely aim to please by offering the best insurance for their customers. It's well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for items

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t needed it for anything but it’s good to know it’s there for peace of mind. Seems like a really good plan Best Buy has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total subscription has been a life saver with my products, service has been very responsive, courteous and and knowledgeable.

    I would recommend this to a friend