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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,304 reviews
  • Rated 5 out of 5 stars

    Mrs. NJ Moraga

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that my products are covered with the My Best Buy Total Subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wont shop anywhere else

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is amazing and i will continue to get my tech from Best buy for this reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My best buy total was amazing!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total was so helpful. They really knew how to get the job done. I loved being able to call anytime I needed support. Top of the line service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have for the price. People are always helpful, detailed, and get the job done. I've had little problems solved an dbig problems solved. A great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for items

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t needed it for anything but it’s good to know it’s there for peace of mind. Seems like a really good plan Best Buy has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SusanC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service, knowledgeable employees and always available to assist customers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way of getting your extended warranty for all of your purchases. I am kind of bummed about is thay you can only return 2 items each year of it's breaks etc..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you have lots of item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever my Samsung Watch started lagging and slowing down, I took it to my nearest Best Buy. After inspecting the item, they gave me a new watch which works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total subscription has been a life saver with my products, service has been very responsive, courteous and and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with membership

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this membership. Has saved me nearly $1000 over the course of the year in discounts, free deliver/install and haul away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best membership I've ever invested in. Has helped me a great deal on several occasions. Great benefit to having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome very easy when you need to return something. when you buy something you get first class service and they treat you like a VIP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional yet friendly and explains everything they are doing. When questions are asked, they are answered in understanding terminology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always wise to get the insurance protection plan in case something happens. 24/7 support Discounts Free delivery Installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know your covered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. It might sound expensive at first but if you think about the products being covered for repairs for two years then it gives you great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not recommend more!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overwhelmingly worth the cost. Having it not only gives you discounts when making purchases, but is there for all your tech needs. They have saved 3 of my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second year of having this plan and it has paid for itself with excellent service from the Geek Squad and discounts on items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live haveing total tech love to feeling knowing all my stuff is covered and help is available when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech offers the best bang for your buck. They definitely aim to please by offering the best insurance for their customers. It's well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the amount of cash back, the extended warranty, and the additional perks, this membership pays for its own and helps you save huge amounts of money!

    I would recommend this to a friend