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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,304 reviews
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is great if you are moving for me to get a bunch of new stuff. That’s what we did and definitely got our moneys worth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Re-branding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the previous Total Membership and I'm gald I'll get a discount next year, but the best part is they are still honoring my previous benefits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech membership is worth every penny, I have saved so much money in service plans and prodcuts than before. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech in your pocket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect what you already buy. It also encourages you to take it in if you have any issue without fear of having a repair bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get extra discount on most of the products

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bestbuy total tech is a perfect choice i have ever made. I saved a lot money on my orders. Easy, quick add on and cancel process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me money and worry more then once! I would truly recommend this product to my friends and family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lost my package

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package got lost in transit and arrived late but wasn’t so bad I still got my item so all is forgiven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fast,friendly, and very knowledgeable. They go out of their way to make sure that you know how to use the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my broken item but cost me another $800 so not so sure this is really worth it but every person was very helpful in the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a laptop best decision employees were so helpful in helping me In deciding which one would be best for me thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I've been a member they have helped me set up my laptop, answered any questions I had and replaced a broken mouse all for free of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great total tech yearly subscription

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have it, return is 60 days, fast delivery and it is helpful andi should recommend this to everyone needs it to ger it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at a Good Price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you not buy this plan? Before we got this we had a $300+ repair bill on a laptop. No more problems with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value, more than pays for itself in services that are always professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome to have the additional coverage. They support team is very helpful and responds swiftly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service that helps with anything purchased with Best Buy and even covers other electronics that were not purchased there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product (highly recommended)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product! I would highly recommend this to anyone and eveyone! Thats why I keep renewing my best buy total tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. If there is an issue, this product comes in handy! Especially if you’re not very tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    team

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support staff is knowledgeable and very helpful this has also saved tons of setup time and money.

    I would recommend this to a friend