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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,304 reviews
  • Rated 5 out of 5 stars

    Total way to go!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy total. I had a TV to die and was able to get it replace with no problem. Even got a great discount on a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Totaltech

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of savings from this subscription and it saves me some headaches. My products are covered under this plan. Get it now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't say no.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new plan is worth every penny. We have already surpassed the cost with the items we have had replaced via defects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing items at bestbuy for most of stuffs i want and need. Adds extra warranty to my appliances and gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but have to wait for a sale that says total tech price to get real value. Does come with free shipping, extended rreturns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing Geek Squad will be there when you need them. I haven’t used my protection since first sign-up. One less star due to yearly cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geeks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and efficient service from Geeks. Very dependable and persistent in resolving issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Service Plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I treat this like an insurance policy for all my technology. It’s saved me costs on stalling two tvs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Coverage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to ensure my PC was set up correctly. Of course my big questions come always once this coverage runs out. But, it's still worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Care

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved the Best Buy Total Care plan so much! Understand it has changed now but it was really great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Show Me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little skeptical - but seems to have worked out. Not all items are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having kids using their tablets and pc to do work online anything can happen and I love knowing their device is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have should I ever have problems with the electronics that I have purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth, every penny!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely essential with a family of six people. With all of the devices we have, it’s important to have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra to have

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the Best Buy total tech, especially if you buy a lot of stuff from the, its well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than not having

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have if item breaks down or needs repair a little on the expensive side if nothing happens but why take any chances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 day return windows, free Apple Care on all Apple purchases, member exclusive only pricing just to name a few is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the service was a little expensive at first, but it has paid for itself time and time again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL TECH MEMB SUPPORT should ALWAYS want to HELP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been Great until my ASUS Purchase. Start to Finish.... just poor all the way around. Other than that, I'd Highly Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan and value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan if you buy lots of things feom best buy! Would also probably work well for a company that uses a lot of electronics!

    I would recommend this to a friend