Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,304 reviews
  • Rated 5 out of 5 stars

    Protection at a Good Price

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you not buy this plan? Before we got this we had a $300+ repair bill on a laptop. No more problems with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing items at bestbuy for most of stuffs i want and need. Adds extra warranty to my appliances and gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech membership is worth every penny, I have saved so much money in service plans and prodcuts than before. I would highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the services offered with a lot of money saving deals throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Care

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved the Best Buy Total Care plan so much! Understand it has changed now but it was really great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra to have

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the Best Buy total tech, especially if you buy a lot of stuff from the, its well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a laptop best decision employees were so helpful in helping me In deciding which one would be best for me thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have should I ever have problems with the electronics that I have purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member ship

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t enjoy this. I got a lot of savings from it if you have the money definitely do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my broken item but cost me another $800 so not so sure this is really worth it but every person was very helpful in the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great total tech yearly subscription

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have it, return is 60 days, fast delivery and it is helpful andi should recommend this to everyone needs it to ger it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't say no.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new plan is worth every penny. We have already surpassed the cost with the items we have had replaced via defects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the service was a little expensive at first, but it has paid for itself time and time again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I definitely feel better about big purchases with this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service that helps with anything purchased with Best Buy and even covers other electronics that were not purchased there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product (highly recommended)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product! I would highly recommend this to anyone and eveyone! Thats why I keep renewing my best buy total tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I've been a member they have helped me set up my laptop, answered any questions I had and replaced a broken mouse all for free of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David F. Wiltzius

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My requests were handle with high professionalism and respect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total way to go!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy total. I had a TV to die and was able to get it replace with no problem. Even got a great discount on a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Totaltech

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of savings from this subscription and it saves me some headaches. My products are covered under this plan. Get it now!

    I would recommend this to a friend