Customer Ratings & Reviews

I bought the Samsung 75 inch Crystal UHD CU7000 this tv looks better than the movies screens. Love samsung tvs.

The Program has a lot of benefits. I enjoyed the program while I had it and it helped me get settled in my new home with all the tech I needed. I would deffinetly re sign up for it in the. Future. Great savings .great protection and great benefits such as shipping and installing of items

I always buy the Best Buy Geek Squad Membership plan. Because their service is fantastic. They have have come to my house to trouble shoot different products I have purchased . They have delivered big screen TV's and set them up. The technicians are knowledgeable. Patient and professional.

We weren't sure this would be worth the price but our first year it paid for itself! We had Total Tech and were able to have two items delivered and installed. And we had a tech come to the house and fix a problem on one of our computers. Not sure, if with the changes to the program, this second year will be found to be as valuable.

I can't be without this tool! I am a busy teacher and things can happen. This allows me to work, without worrying about little day-to-day mishaps. I love the people who work at Best Buy as well. They are very helpful and supportive. They are knowledgeable of all the questions I have as well.

Gave me Free Installation of my UBER Refrigerator. It was also Free Installation of my Huge TV. Well worth it! I did not have to call over a friend or two to haul them upstairs and Put them together! Also the two groups of guys doing the assembly/install knew what they were doing and they were friendly/professional.

The absolute best membership I’ve ever had. Better than any other big store. Customer service and protection as 10 stars

We were skeptical, at first to purchase this plan, but over time it has paid for itself in many ways with additional Geek Squad installs and technical assistance. It’s made a huge difference in saving us lots of money and we intend on renewing it again for future protection and savings!!!!

Love that I can bring in anything and they will fix it. have brought several things in and they have fixed them for me.

This service is great. I am an older gentleman and not very tech savvy. I can always call or message my Geek Squad and I always receive the best answers and or help to any issues I may be experiencing. Great service and a great bunch of people.

Its worth it when i buy things from best buy alote or if anytime i need something and best buy carries it i buy it from best buy when i can. With that said i can say i love the protection plans that come with anything i buy and i can return or exchange something easily here as well. Best buy is eaay to work with.

Rewards……………………………………………………………………………………………………………….

I got the total membership to keep products I've purchased from best buy and stuff I didn't buy from best buy repaired and it was great for cost. I was able to use the service to help my brother with his old computer that he needed files removed from and recycled and his current laptop ended up getting a virus that needed to be removed. Since I had the total tech membership the repair was free and we only had to pay for parts, and the recycled one I don't think cost us anything.

Completely coverd delivery, installation including hanging on the wall and removal and disposal of the old TV and miscellaneous other benefits cheaper then paying for the same services individually. Unfortunately the benefits are being changed and I would not recommend paying the cost now days .

Having this added security and prop for my new PC gives me peace of mind knowing I have support if needed.

I have not found a subscription anywhere else that has the support like the Best Buy Total subscription. It covers everything I need for the money!

If you were someone like me, and you spend quite a few dollars at Best Buy per year, especially on appliances or major electronics, this is a must have. It pretty much pays for itself immediately. And having protection on your new purchases for two years at no extra cost is worth it.

I am very happy with the Total Tech Service it gave me an extended warranty on three appliances I recently purchased. I also received free delivery and installation on all of the items. The delivery service men were very Professional clean and neatly dressed I was very impressed with them.

This product is just like insurance. Yes, the price is somewhat expensive if you don't need to use it. But it is comforting to know that any issue I may have with any of my electronic devices is covered. Also, I get free shipping no matter the purchase price.

When I had issues with my gaming laptop I had issues with it and the total tech membership was well worth it cause I had to do 1 payment a year and I could have anything fixed that they were able to fix