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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,304 reviews
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever did, I renew every year, covers everything plus I get discounts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having kids using their tablets and pc to do work online anything can happen and I love knowing their device is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get this plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need this if you have a problem with your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but have to wait for a sale that says total tech price to get real value. Does come with free shipping, extended rreturns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing Geek Squad will be there when you need them. I haven’t used my protection since first sign-up. One less star due to yearly cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Coverage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to ensure my PC was set up correctly. Of course my big questions come always once this coverage runs out. But, it's still worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth, every penny!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely essential with a family of six people. With all of the devices we have, it’s important to have protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than not having

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have if item breaks down or needs repair a little on the expensive side if nothing happens but why take any chances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member benefits

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bargain. You get discounts, coverage, and service on everything you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied and happy with my purchase thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reccomend!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my best buy total, especially being able to get money back on purchases if the prices goes lower.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used to be great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of benefits have been gutted. Not sure if I’m going to renew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL TECH MEMB SUPPORT should ALWAYS want to HELP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been Great until my ASUS Purchase. Start to Finish.... just poor all the way around. Other than that, I'd Highly Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the Total protection coverage for every purchase I make through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but great for peace of mind! Usually do buy a little extra warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan and value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan if you buy lots of things feom best buy! Would also probably work well for a company that uses a lot of electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovw this service total tech is where it is at so glad i have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 day return windows, free Apple Care on all Apple purchases, member exclusive only pricing just to name a few is worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the membership, but the care I got from Geek squad was unacceptable in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yearly membership was the cost in the installation worth it just for that fact

    I would recommend this to a friend