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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,304 reviews
  • Rated 5 out of 5 stars

    Member ship

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t enjoy this. I got a lot of savings from it if you have the money definitely do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable Best Buy coverage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this Best Buy coverage. Really makes purchases so much easier and having coverage for any maintenance/repairs id great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and producf

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love totaltech. From phone calls to in person service everyone is so great and I’ve actually saved money over the year by getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total care

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and service with total care . I think price little high still excellent service and care about the customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items are getting expensive every single year. Thats why you need the best protection plan for them to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Subscription

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best subscription I have ever had. Can’t go wrong with deals for members, free and fast shipping, and included tech protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan before they chnaged it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new changes to this plan don’t seem to justify the cost. No more free haulaway and no more discounts on certain items and seevices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the services offered with a lot of money saving deals throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reccomend!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my best buy total, especially being able to get money back on purchases if the prices goes lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership but does have some cons but would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth it! Great for bundling a bunch of warranties in one! Having on the fly geek squad support is a plus too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    antastic product. hopefully not the last one. very high quality. seemless delivery to home. i intend to order more products online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts in all areas!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t just try to sell you a product they find a product that would best serve you and have expert knowledgeable in all areas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for me.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. I have required several items to be "set up" for me. The agents were competent and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION PLAN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL IT'S A GREAT VALUE IF YOU USE IT, HOWEVER, I ONLY USED IT 3 TIMES, SO IT WAS NOT WORTH RENEWING THE PROTECTION PLAN

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used to be great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of benefits have been gutted. Not sure if I’m going to renew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy subscription is worth the annual fee since it provides wide range of support services and will save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I definitely feel better about big purchases with this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for the best buy users. 2 years protection on all the goods with some free services and member prices is a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever did, I renew every year, covers everything plus I get discounts!

    I would recommend this to a friend