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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,304 reviews
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total saved me a lot of $$ for out of sector delivery, removal, and installation of a dish washer and gas range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member benefits

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a bargain. You get discounts, coverage, and service on everything you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help ever!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    access to a knowledgable people who can solve amazingly annoying problems that this senior can get into!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having the membership, but the care I got from Geek squad was unacceptable in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the security of this and thankfully I've only needed it one or two times, but it's like the security of a warm blanket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love totaltech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth it in terms of deals, points, warranties/retunens and if youre an apple user thr included apple care is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but great for peace of mind! Usually do buy a little extra warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the Total protection coverage for every purchase I make through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SATISFIED

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows my saving and productivity to flow. Without this I would have encountered costly expenses to maintenance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan to have. I like the fact it will cover other electronics in your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total tech membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is mainly worth the 200$ a year if you remember to replace things that either go bad or just want to upgrade to the newest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing. Great service, and great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac book

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my mac book it is very useful, and it has so many features compared to other laptops that make it stand out more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A valuable subscription that gives me protection plans with every purchase that I make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Most Supportive Team Around!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my total protection for a number of things and the Support team is always ready and willing to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David F. Wiltzius

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My requests were handle with high professionalism and respect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yearly membership was the cost in the installation worth it just for that fact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought about canceling this, but glad we didn’t, turned out to be something great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saving Membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech is like the secret service of technology, they will come in and save you when you need it most !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HernandoCandTeresaB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this laptop will be the last one will ever buy. Easy to use.... light but quite responsive to strokes of keys.

    I would recommend this to a friend