4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,304 reviews
  • Rated 5 out of 5 stars

    Kitchen Equipment

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all the tools purchased from Best Buy Peace of mind to get tools fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a is fantastic. It paid for itself in the first year. Cracked my phone screen and they just replaced the phone. Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan money can buy. I would always put my bestbuy products on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharrie A

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employees very professional, helpful and friendly, when they were done the checked all my other computer and TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Served its purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got so I could secure a PS5. Cancelled after my year was up, I don’t spend enough to make my worth the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes! yes! yes!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes yes yes!! get this it's totally worth it trust me best buy has your back totallly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovw this service total tech is where it is at so glad i have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased every product I can from Best Buy. Installers are great and friendly. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received great value from the old subscription and already have experienced great value from the updated version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty much pays for itself.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the discounts and theextended warranty that comes with everything its worth getting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed for Best Buy Total Tech and instead I'm getting told in my app that I'm using Best Buy Total. I called customer service to evaluate the issue and confirmed I do have the Total Tech membership. But this should be fixed according to what the customer has instead of defaulting to "Total". Otherwise, I'm quite happy with the service and will continue to be a customer for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied and happy with my purchase thanks so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad i purchased the my best buy total subscription. Agent was very helpful has already paid for it self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. Have been a member for the last 3 years will continue to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get this plan

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need this if you have a problem with your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really lives up to its value. Great to know that I have many benefits and that BB lives up to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total care

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, no cost for appliance installation. Wish it wasn’t changing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewed membership

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew my membership. Its a good deal. I have purchased several items that can benefit from an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have appreciated the support! It's wonderful knowing I can get the support I need when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tai Heaven Made This Visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tai was very helpful. His knowledge and recommendations about replacement TVs fir us was thorough and helpful.

    I would recommend this to a friend