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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,304 reviews
  • Rated 5 out of 5 stars

    HernandoCandTeresaB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this laptop will be the last one will ever buy. Easy to use.... light but quite responsive to strokes of keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have appreciated the support! It's wonderful knowing I can get the support I need when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a is fantastic. It paid for itself in the first year. Cracked my phone screen and they just replaced the phone. Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharrie A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employees very professional, helpful and friendly, when they were done the checked all my other computer and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received great value from the old subscription and already have experienced great value from the updated version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad i purchased the my best buy total subscription. Agent was very helpful has already paid for it self.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed for Best Buy Total Tech and instead I'm getting told in my app that I'm using Best Buy Total. I called customer service to evaluate the issue and confirmed I do have the Total Tech membership. But this should be fixed according to what the customer has instead of defaulting to "Total". Otherwise, I'm quite happy with the service and will continue to be a customer for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty on all my purchases

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty out in the public now. Beat price and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of e

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful when I needed to switch phones. The technician took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Yearly Subscription

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Yearly Subscription has proven to be an excellent service for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have this protection from Best Buy you are missing out has so many benefits and perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. A

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and wide range of options for all your electronic needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful subscription. With all of the purchases I have made need setup, it pays for itself and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really lives up to its value. Great to know that I have many benefits and that BB lives up to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tai Heaven Made This Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tai was very helpful. His knowledge and recommendations about replacement TVs fir us was thorough and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece and especially for the price you can’t beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for frequent tech buyers.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for anyone who is going to be purchasing many electronics over an extended period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get and think it is important to have. I have used and am thankful for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewed membership

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew my membership. Its a good deal. I have purchased several items that can benefit from an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for me!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must have! I am so glad that i have this service.

    I would recommend this to a friend