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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1304 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the My Best Buy Total™ Yearly Subscription, as well as the protection and installation services it provides. Many customers appreciate the coverage and warranty offered, finding the subscription easy to use and providing peace of mind. However, some customers have expressed disappointment regarding changes to the features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,304 reviews
  • Rated 5 out of 5 stars

    Service plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riz products to see you informed about the product and all other opportunities to improve the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy I highly recommend everyone subscribe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having for your Best Buy electronics just in case something happens or malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! So happy I signed up for this. It has truly been a great help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far nothing bad has happened but the free shipping and installation is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes never no

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes , get this if you buy gear at BB, it’s the only choice, it’s protected now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some it makes sense, if you are going to buy a lot of products. It just didn’t make sense for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good subscription for any unforeseen event

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives us a security when troubles come. I always renew my subscription promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty on all my purchases

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty out in the public now. Beat price and service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good but could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers many things that you may need but it still need more publicity so we know about these features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends and I have bought a lot of products here and so far the services have been really amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for me!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must have! I am so glad that i have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece and especially for the price you can’t beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Beat IT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best subscription that money can buy and you get your money worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Total Tech!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package to maintain ….. have used it for the extended warranties, tv mounting, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will continue to purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth every penny! Ive had several electronics fixed from total tech care/geeksquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Is The Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty out there for all products purchased at Best Buy, Worry free for years if products fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my yearly subscription and being sent offers and sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this added protection on large purchases. Hassel free peace of mind knowing I have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I was able to get a backup cam and upgrade my 2011 Tuscan!

    I would recommend this to a friend